Q: Does Bestie Box charge for shipping in the US??Asked by Sharon H., June 2019
Hello. You can receive free shipping on your order using the code: FREESHIP2019
We hope this helps.
Q: Hi. I put in an order, it should’ve shipped Monday 4/6/2020. I sent an email a few days ago to check on it, with no response. If you’re not shipping packages, I’d like to know how to cancel my order.Asked by Andrea M., April 2020
Q: How can I contact you? I subscribed 04/05 and was charged $44 even though total said $15 for being first box. Now with COVID, don't want to be spending unnecessary money.Asked by Karla M., April 2020
Q: Are you able to do these boxes right now with everything going on with COVID-19? Thank you!Asked by Brandie H., March 2020
I gifted this box to my bestie, she loved it!! She used every single item. I was hesitant at first to subscribe, but after such a positive response from my bestie, I am all in.
Tried this for one month for my best friend and it just wasn't our cup of tea. Lots of cheap trinkets, very girly, and if I hadn't had a 50% off code it would have been a huge waste of money.
It’s been three months and it says in transit still and I paid like 25$ for just the delivery??
Can you please just refund my box at this point cause that’s nuts. It was a Christmas gift and I bought it in October to be sure it arrived to Germany in time. I’ve since sent her something myself and it got there in less than two weeks and your box is still on the way 3 months later??
First bestie box and my impression was that it was cutely curated, but the contents were normal everyday finds and didn’t WOW me. I am a FFF subscriber, so there is some tough competition out there. I also was disappointed not to receive 50 percent off. I was certain I used the code bestiebox50, but won’t make a fuss! I wish you all the best! ❤️
I ordered this box back in September and still have not received it. I contacted the company back in October and they stated that they were going to send me a new package with a new tracking number— neither do which they did. Do not get this box if you don’t want to waste your money.
Well none of the stuff looked like the picture, it was all different items.
Hi Amie! We're so sorry for the confusion. The Bestie Boxes shown in the images are examples of the types of products that your box could consist of. Because every box is assembled based on your bestie survey, each box is unique and the products inside will vary. Again we apologize for the mix-up and will do our best moving forward to make that more clear to perspective gifters.
Were you happy with what was gifted to you? Do you feel like it was in line with how you responded to your Bestie survey? Let us know, if not we would be glad to correct it.
Loren & Amber
This is the worst subscription box I've ever done! I paid $43.44 for 8 items I could have gotten at the dollar store! A pair of socks, a pocket calendar, hand lotion, key chain flask,(because that's smart!) perfume sachet for your drawer, a card holder of some kind, another key chain and a face mask. For what I paid I could have built my own bestie box! Won't be recommending this one for sure.
Hi Cali, we sincerely apologize that you were unhappy with the contents of your Bestie Box. We strive to match the answers from your Bestie Survey to matching gifts, but sometimes it's not that simple. We truly appreciate your feedback and want to make this right. If you would like us to try again, at no cost to you, just let us know!
Further, if you would like to add any other details about your Bestie so that we can be sure to nail it this time, please do include them.
Loren & Amber
This is an awesome gift for friends that live far away. I personally HATE going to the mall (especially around this time of year) so was looking for something that I could just have shipped to my bff who lives a couple of states away. The survey part was cute and made me feel like they were really going to put the effort into finding gifts that she would like, and that turned out to be very accurate. My bff loves art supplies, beauty stuff and kinda quirky things. They did a great job checking all those boxes and she loved the gift. Would reccommend!
Thank you so much for the review! We're pleased to hear that we did a great job for your Bestie. Cheers!
I received a Bestie Bag and really loved it. It was pink,, sparkly and filled with more items than described which was awesome. I would definitely purchase for my friend next time.
We're so glad you loved your Bestie Bag! We try to sneak in a few extras if we can ;)
The box is a thoughtful gift for your best friend or any woman you really care about. It’s hand picked and well thought out from the presentation of the box to the products in it. It’s a great gift to show someone that you were thinking about them and that you appreciate them. Literally how can you go wrong?!!