Q: Does Bestie Box charge for shipping in the US??Asked by Sharon H., June 2019
Hello. You can receive free shipping on your order using the code: FREESHIP2019
We hope this helps.
Q: Hi. I put in an order, it should’ve shipped Monday 4/6/2020. I sent an email a few days ago to check on it, with no response. If you’re not shipping packages, I’d like to know how to cancel my order.Asked by Andrea M., April 2020
For anyone wondering, it was mailed out on 4/10/2020. I’ll update after my friend gets it.
Q: How can I contact you? I subscribed 04/05 and was charged $44 even though total said $15 for being first box. Now with COVID, don't want to be spending unnecessary money.Asked by Karla M., April 2020
Q: Are you able to do these boxes right now with everything going on with COVID-19? Thank you!Asked by Brandie H., March 2020
my friend loved her gift!
UPDATE: I wanted to give this box an updated review. After submitting my last review I was contacted by the seller. She was very pleasant. She apologized for the delay and said she'd send a new box right out. My sister received this box within a week. The products inside were really cute and my sister loved the box. I upgraded my score to a 4. I am very happy how this seller handled this and I would definitely look at them again if I was going to order something like this. I understand things happen and with good customer service like this everyone can leave happy. Thank you Besti-box!
I have contacted seller 3 times. No response. My box said a shipping label was created on April 12. It hasn't changed since. I would just like to know the status of my box. It was a gift for a friend.
I ordered this box back in September and still have not received it. I contacted the company back in October and they stated that they were going to send me a new package with a new tracking number— neither do which they did. Do not get this box if you don’t want to waste your money.
I gifted this box to my bestie, she loved it!! She used every single item. I was hesitant at first to subscribe, but after such a positive response from my bestie, I am all in.
I’ve emailed now twice and no one has gotten back to me. I have no idea when this box is going to be delivered.
Tried this for one month for my best friend and it just wasn't our cup of tea. Lots of cheap trinkets, very girly, and if I hadn't had a 50% off code it would have been a huge waste of money.
It’s been three months and it says in transit still and I paid like 25$ for just the delivery??
Can you please just refund my box at this point cause that’s nuts. It was a Christmas gift and I bought it in October to be sure it arrived to Germany in time. I’ve since sent her something myself and it got there in less than two weeks and your box is still on the way 3 months later??
First bestie box and my impression was that it was cutely curated, but the contents were normal everyday finds and didn’t WOW me. I am a FFF subscriber, so there is some tough competition out there. I also was disappointed not to receive 50 percent off. I was certain I used the code bestiebox50, but won’t make a fuss! I wish you all the best! ❤️
It was great! My Bestie loved her box!
I sent a box to my friend and she loved it! As soon as she received the box with her letter from me inside she called me and thanked me! Super cute idea.