Q: I did not get my October box yet the payment for October was deducted. When will I receive a refund Asked by Mizzus T., November 2019
Your subscription box for October was delivered this morning. I have also
replied to your email with this information.
Please note, subscription boxes are shipped on the 5th of each month, after
your renewal or placing an order.
Please let me know if you have any other questions or concerns.
Q: I see that a work week box has 5 snacks. Does the box contain enough snacks for the month ? It doesn’t seem worth my time to subscribe if it only contains enough for 1 snack/day for one week.Asked by Coco, September 2019
Thank you so much for your email. At this time, the Keto Black box only
comes in two subscription types -- a 5 snack box and a 10-12 snack box. For
your purposes, the 10-12 snack box might be a better option. It costs
*$35.95*, and you can subscribe to this box a month-by-month subscription,
three-month, six-month, or a twelve-month subscription period. While we do
not have one box that provides snacks for an entire month, our 10-12 box
does include at least 1 item that can be used multiple times until
finished, such as cereal, etc.
Please let us know if you have any other questions or concerns!
Simone at Keto Black
Q: Me again, sorry! My members are asking WHERE they can enter the note you mention about requesting the box be vegetarian or vegan. Thank you!Asked by Marilee K., August 2019
There should be a field "note to buyer" where they would put vegetarian.
Otherwise shooting me an email works as well.
I actually received a vegetarian order this evening.
Yes, that's one of my members! But she's in Canada, so now I'm confused! You don't ship to Canada, correct? That's what your info says.
Q: Okay , great, you can do a vegetarian box. Can you also do a vegan one? I have both in my group. TIAAsked by Marilee K., August 2019
Sorry for the late reply.
I'm pretty positive we could also do a vegan box :-)
Wide variety of snacks. Tings I can't find in my small town.
Thank you so much! We're happy you were enjoyed the products.
I love the handwritten note each time! The variety of snacks is good too. I already found my new favorite chocolate chip cookies that I will be buying again!
I was very happy with my first keto snack box. A really great combination of salty, sweet and spicy snacks.
So happy to hear that:-)
This box is amazing! It was so much fun receiving this and trying new things. I have loved everything I’ve tried so far and have already purchased some of the products. I can’t wait for next months box.
Thank you so much!
We are so happy you enjoyed the snacks, we will be "shaking" it up in the next box:-)
This was a great box! I love that they offer the smaller option too. Very happy with my first purchase :)
Thank you! We are so happy to hear you enjoyed the snacks.
Great box full of wonderful goodies
Thank you so much!
We are thrilled you enjoyed the snacks.