Q: Hi is the all about the books box no longer an option? Also I have tried repeatedly to use the code listed next to the box options GOODDEED15, but it doesn't seem to work for any options I try. Asked by Kirsty D., January 2021
It's All About the Books is sold out for January 2021. The coupon code should work, but here is another one just in case: Bookwormsforacause
Q: hi, my box still hasn’t came in and it has been saying since the 20th it’s going to a ups facility. is there any way i can see where it is exactly?Asked by Abby P., December 2021
Hi there! We have heard from our fulfillment center that they ran into some holiday delays, so some of the boxes have shipped out late. We are very sorry for any inconvenience this may have caused. Rest assured that you should see an update on your tracking soon.
Q: Hi, this is my first time with this subscription so i was wondering when the Author stalker box gets shipped out as my daughter is getting it for Christmas. Asked by Abby P., December 2021
Our boxes ship out on the 20th of every month, so this box will ship on Monday. Most domestic boxes take 1-3 days to arrive, so hopefully you will have yours before Christmas!
Q: Is the ebook that comes in the author stalker box a different book than the physical book or are you sending a physical and ebook version of the same book?Asked by April W., December 2021
Hi April! With all of our boxes, the ebook you receive will be a different one from the physical book. However, it will be an ebook by the same author.
Haven't read the books but they sound good. Took a awhile to get them to me. I had to email them.
I never receive my package. I sent them a message wondering how long my package was going to take to be deliver. I was about to be charge again for the next one but I didn’t know if I would like the box. So I canceled the subscription thinking I could come back later if I like it. I kinda forget about this for a while but then I came back and apparently my order was gone and I didn’t order anything.
As explained in our email to you on April 4th, you did not purchase a physical box, you purchased a digital subscription. We do not have any physical subscriptions that only cost $9.99. We also explained in that email that we delivered your March eBooks via email on March 25th. All eBook links expire after 30 days, so we will gladly refund you as they are no longer available.
Please note in the future that we have both digital and physical subscription options. You are welcome to reach out to us anytime with any other concerns. Please be sure to check your spam folder for our replies, as it seems you may not have received our reply on April 4th.
The Bookworm Box...
I was originally very excited to be receiving the Bookworm Box. However, as my subscription continued, I found the company ill-prepared to handle any hiccups. One month my ebook came late because they were having a bookstore event. This month (Dec) the "team" was on vacation and totally missed a huge shipping glitch. They also sent an incomplete ebook and had to resend the file days after they sent the original glitchy one. I think because they are a non-profit, they don't have enough staff to handle how big they've gotten. I'll be taking my money elsewhere going forward.
Thank you for your feedback. We value it highly. The team did take a Christmas vacation from the 24th-27th, during which time we learned of a shipping issue with our third party fulfillment center. Of course delays are never fun, but this one was particularly ill timed as many people were hoping to receive their December boxes in time for Christmas. We are frustrated right along with you, and deeply sorry for the inconvenience this has caused. If you have any other feedback for us regarding our quality or curation during your three months as one of our valued subscribers, our ears are always open. Have a Happy New Year, Sarah!
I really enjoyed getting this box. The company are great. They kept me up to date when there was a change to my order. You get a great box with great goodies inside. I would highly recommend to anyone interested in a romance book box.
This is such a fun box. I received my third box today and I loved the choices for the third time. And I absolutely love that it supports charity.
This was my first bookworm box. Not a great 1st box to receive. The blanket is super thin and small. At least I can give it to my cats. The little wooden collectible is pointless. The pen and book are nice, but $40 for a pen and book is outrageous. I wanted to like it since it donates to charities.
I didn’t get mine
Bonnie, Your Digital box is delivered via email and the email went out today. The digital emails go out on the 25th.
I bought the digital box and I’m so happy with the books selected. They look interesting and I can’t wait to start reading them! I also love the emails detailing which charities are being supported each week. You can’t go wrong with this box!
My first month on the digital box and I liked the books offered. Although they were the same genre, there was a variety in what I got. Worth what I paid for it, definitely.
The December Swag-Tastic box included: 1 autographed Irresistible by Melanie Harlow, 1 eBook, 1 Melanie Harlow PinMate, 1 Melanie Harlow author letter, a handmade bookmark by BookArt Bookmarks and a book light, All boxes come with author swag and of course a The Bookworm Box pen!
The December It's All About the Books box included: 1 autographed Irresistible by Melanie Harlow, 1 Melanie Harlow eBook, 1 Melanie Harlow PinMate, 1 Melanie Harlow author letter, 1 autographed For Those We Love by Lisa Sorbe, 1 Lisa Sorbe author letter and 1 Lisa Sorbe eBook, All boxes come with author swag and of course a The Bookworm Box pen!
The December Young Adult Swag-Tastic box included: 1 autographed The Other Side by Kim Holden, 1 Tijan eBook, 1 The Other Side custom candle, 1 Kim Holden author letter, a handmade bookmark by BookArt Bookmarks and a book light, All boxes come with author swag and of course a The Bookworm Box pen!
Last Minute Gift? No worries.
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