Q: When is my subscription billed?Asked by John B., September 2020
You are billed on the same day as your shipment is mailed. So between the 1st and the 4th on a renewal shipment or on the day of your order if it is a new order.
Q: When is my subscription going to be shipped?Asked by John B., September 2020
We make sure all boxes are shipped by the 4th of the month.
Q: What is the last day that I can subscribe to get this month's box?Asked by John B., September 2020
We will ship you the newest box, with your tastes in mind as soon as you subscribe! If you are on auto renewal or on a multi-month program you cannot cancel after the 11th of the month.
Q: How do I change my subscription preferences? Asked by John B., September 2020
Your subscription can be changed on your dashboard.