Q: I just bought a subscription gift and put the wrong address in - the help pages on Cratejoy are not helpful!! Can anyone help me to change my address please? Asked by Annette S., January 2021
Please send us an so we can help you with this. Vikki
Q: When will this be available, please?Asked by Sophie R., May 2020
Q: I’m trying to subscribe to the sharing box on a rolling month to month basis, on your website it states I can claim £10 off my first box, when I click through to checkout it’s not subtracting the £10Asked by Kimmy A., March 2020
Q: Hello, Is there a CakeTaster subscription for the United States? Asked by Tracey A., January 2020
Hi, we only ship within the UK currently.
Hi Tracey I got the Phivi Artisan Box and I think they are US only, maybe try them out, I loved my box
Darn. I wanted cake. :(
This was a tasty and cute pick-me-up surprise for a friend! The Taster Box is a perfect size for 1 person. The assortment of items were great and fresh as well.
The delivery timing was quick and efficient. Thank you!
Thank you for taking the time to leave a review. I am so glad that you were pleased with your cake delivery. Vikki
I was slightly scared that I had just joined a cake tasting club after receiving a very undesirable cake brownie gift through the post from a different company which I will not name! However upon receiving my box I was amazed at the presentation, the packaging and ultimately the contents and I cannot wait for my next box to arrive please keep up the amazing work and my favourite was the chocolate and mint cake slice 🙌😍
Amazing ... Me and my partner enjoyed the Summer fruit brownies very much ..it was our first box but we will 100% be getting more
Thank you for taking the time to leave a review. I am so glad that you enjoyed your brownie delivery. Vikki
I sent this to my best friend in the UK as a quarantine gift, and she loved it! I was worried at first that cake in a box might be a bit strange, and might not keep fresh, but she said the cakes and brownies were still moist and delicious, and the flavors were unique. You can tell there was time and effort put into this box. It also shipped and delivered quickly. I would definitely send this again. I only wish these could be sent to the US as well!
Thank you so much for taking the time to leave a review Adina. I am so glad that your friend enjoyed their cake delivery. Vikki
I'm in a long distance relationship, and I'm in California while he's in Scotland. It's been difficult finding him presents that don't cost an arm and a leg to ship over to the United Kingdom that I can purchase while residing in the States.
Long story short: This subscription box is well worth the money and a wonderful present for anyone.
I've bought it for him twice now, and he's absolutely loved the sweets they send(I've heard him rave about how delicious they are). There have been absolutely no issues in both of the times I've purchased it for him. I've noted that the customer service is great, and I've gotten updates about when the box would ship, which was very much appreciated. For the February box, they even included a Valentine's Day balloon! This service has given me a way to spoil my boyfriend half a world away, and I can't thank the Cake Tasting Club enough for that.
Wow, this was like a little box of happiness sneaking through my letterbox! Everything was delicious and nicely packaged and the little recipe card to make one the biscuits was a lovely touch... I’ll definitely be giving them a whirl!
Thank you for the lovely review Anne. We are so glad that you enjoyed your Cake Box. Love Vikki and Dom xx
Slightly sceptical about cake in the post but it was all delicious! Moist and flavourful, I’d definitely recommend
I regularly have cake cravings, so signing up was a no brainer. The cakes arrived through my letterbox and all four cakes were exceptional. I can not wait for the next delivery!
I wrote this review (below) while in a lot of pain, and wasn't very fair. Vicky has now explained to me that the additives are mainly in the biscuit and paste that they used, and that she is actually very careful about additives. I was very frustrated about the difficulty of cancelling, but this is a problem of using Cratejoy on a phone, I think, and not the Cake Tasting Club's fault. (I had a similar problem trying to edit this review!) I've been on chemo recently, and I think my taste buds are affected, so don't trust me on that either! :D
My previous comments:
I hoped the cooking would be fairly natural but there was a long list of the additives in the cakes, and it looked, and tasted, like something I could have picked up in the supermarket. I've tried to cancel three times, but the web site is still showing it as an active subscription, and I've received a message today saying that my payment for next month's box will be taken on Monday. I can't find any way to remove my bank cards from the site, so I can't stop tomorrow's payment. To be honest I'd hesitate to use the Cratejoy website again - even though other sellers have been very good. I've cancelled all other subscriptions, and should be able to cancel this subscription and remove my bank cards. (I only received this month's box a few days ago, and have been...
Thank you for taking the time to leave a review. I am very sorry that you were so disappointed with our service.
I have cancelled your account so that it won’t renew tomorrow. I apologise that I hadn’t got back to you sooner but as a small business that I run around my family, it can take me a while to get through my inbox. I can honestly say that I try to be as open as possible with all subscriptions which is why we remind everyone before they renew each month and we will always help if you have problems managing your account online.
With regards to our ingredients, they are always the same kinds of things found in home kitchens. If you look at items...
My first classic box was the February 2018 one and I’m so glad I signed up! I saw someone post about the cake tasting club and I had a look. I love everything from the packaging to the lovely little recipe cards and of course the cakes! Nothing nicer then making a cupper and having a slice of yummy cake! Can’t wait for Marchs box!
Each month we use seasonal flavours and ingredients to create a truly unique cake box for you to enjoy. In October it was all about comfort food. Our dark gooey brownie contained a delicious spoonful of crunchy peanut butter and a scattering of salted peanuts. The cake was a lovely spiced apple cake filled with buttercream and caramel sauce and topped with a crunchy crumble. We then had a dark chocolate and ginger tiffin and a traditional flapjack.