I’m sorry you had a bad experience with your craft kit. We attempt to package the kit in a way that arrives undamaged and beautiful when opening. The Catered Creative takes on a new craft project each month during a live crafternoon within our Facebook community. We design the kits and live tutorials so creatives can create in real time and ask questions as they watch the tutorial. I hope your daughter can watch the tutorial to learn the crochet stitches. I’d love to assist her further if needed. Thank you for trying The Catered Creative.