Impossible to get help on my shipment! Via Chat nor any telephone number! Please help and call me, Brando 603-512-7208
Hi Brando,
I am sorry you feel that way, we are committed to responding to our customers in 1 to 2 business days, which is communicated upon opening a customer service ticket. Unfortunately, you allowed us minimal time to follow up with you to resolve your concern. I have reached out to, but have yet to receive a response. In regards to your shipment, all subscription orders received on or before the 8th of each month will ship out by the 15th of that same month. Orders received after the 8th will automatically ship out the following month on the 15th. You will receive tracking email once your order has shipped. Since your order was placed on March 24th, your first shipment would occur April...
I just didn’t feel they were anywhere good or higher quality and wasn’t something that sparked any creativity
Awful ... did a 6 month subscription got 1 month in 3 months
Sara, we are sorry to hear your frustration with the shipping delays on your 6-month subscription. I was able to review your subscription order and can see boxes have shipped on-time from our warehouse and tracking was sent. Due to COVID19, our shipping partners are experiencing huge delays across Canada and the USA. We fully rely on our shipping partners to deliver our monthly subscriptions and regrettably during this unprecedented time there can be shipping delays. We have seen some orders take 3-4 weeks longer than normal. Please be assured our team weekly reviews delivery standards with our shipping partners and works to find solutions that mitigate to many delays. Until COVID19 is lifted and normalizes, we anticipate there...