“My family loves Curiosity Box! The crafts and puzzles keep my kids busy for hours and there hasn’t been an experiment or recipe that we didn’t love. There are so many great resources in one place!”
Awful ... did a 6 month subscription got 1 month in 3 months
Sara, we are sorry to hear your frustration with the shipping delays on your 6-month subscription. I was able to review your subscription order and can see boxes have shipped on-time from our warehouse and tracking was sent. Due to COVID19, our shipping partners are experiencing huge delays across Canada and the USA. We fully rely on our shipping partners to deliver our monthly subscriptions and regrettably during this unprecedented time there can be shipping delays. We have seen some orders take 3-4 weeks longer than normal. Please be assured our team weekly reviews delivery standards with our shipping partners and works to find solutions that mitigate to many delays. Until COVID19 is lifted and normalizes, we anticipate there...
Update - finally received our first box. While it did take a very long time to arrived (I know COVID is making everything more ridiculous, but it was still long), I, and my 3 year old, enjoyed the box. There is "a lot of bang for your buck" so to speak and the activities/projects are perfect for the age group. So it may take a long time, but it is a fun box if you're willing to wait.
Ordered in May. Updated shipping said would receive by June 29th. July 1st and still no product. I understand that we are in "unprecedented times", but over a month is ridiculous.
Shanya, we are sorry to see the review, but understand your level of frustration on how long shipping is taking. Boxes are shipping on time from our warehouse but due to COVID19, some deliveries through our carriers are taking exceptionally longer than normal. We are being proactive and do discuss our concerns with our carriers on a regular basis about delivery times. I can assure you, that we feel the same level of frustration with boxes taking longer to arrive than normal. Please keep in mind orders received after the 24th month, automatically get fulfilled and shipped the following month. Someone on our team has also reached out to follow up directly with you on this. We are...
Our box was delayed a few weeks. The items in the box did not excite my 7 year old. The activities and themes in her box seemed to be geared to a younger 5 year old. The activities were too easy for her. I was even more disappointed when I saw that the items (ie: masks and stickers) are from Oriental Trading. Not worth what I paid.