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I decided to give this box a real go, and signed up for the 6 month pre-pay option (as it offers the best deal). I really enjoyed receiving the boxes, it was very exciting when they came. Unfortunately after the first three boxes, they stopped showing up. I gave it a bit of time as I know things can happen with the uncertainty of mail or even personal issues, however after a while I decided to email the Ellie Mae Box. Never heard back. Three weeks later, I tried again. Nothing. After that, I canceled my subscription before it auto-renewed, and I received a cancellation email from a different Ellie Mae Box email address. So I tried emailing that one. No reply. I am now out $150. I would suggest not subscribing to this box as it's a gamble whether you will receive it or not, and contacting them does not seem to work.
I bought three boxes for my mom for Christmas. The first one came and the second two never did. I contacted the seller multiple times with no response and finally contacted CrateJoy who were able to give me my money back. Thank you, CrateJoy.
I paid for 6 boxes. I have received two. I should have received 4 at this point. I communicated with the seller about the first box I didn’t receive; she said she would send a replacement. Nothing was sent. I sent another email when I hadn’t received 2 boxes in a row, and I have not gotten a response.
My mom was so happy that I gifted her this subscription box. She loves all the items that come every month because she is able to try amazing products every month! Would definitely gift again!
Hands down this is the best subscription box I have purchased! The boxes were sent on time and I am pleasantly surprised and pleased by everything in the boxes each and every time. Will be a returning customer!
I got my first bag today and am very impressed with it. I ordered the all the feels for me box. I have been looking for a Canadian box and was happy to stumble across The Ellie Mae Box. So many nice things all in one place. The quality of the makeup bag is superior. The products were all high quality, even the sample size. I can't wait to see what the next month holds for me.
Late Review! Loved our last box! So many great products for me and the doggos! Especially loved the CandidK9s treats that had a personalized label - that truly speaks to the care and attention to detail that is put into this box! The beauty items were high quality, loved the Lanolips ointment and the Vichy moisturizer! Thank you again!
This box is adorable. I love the things that me and my fur baby get in the box every month and so many of the other pet owners at the dog park are SUPER jealous.
Keep up the great work! I love that it is local and Canadian and she uses only the best products.
Also super accessible for customer service issues or ANY questions :)
I've done other subscription boxes that cluttered my house with more dog toys than my little one could possibly play with or more self-care items than I could realistically use. The Ellie Mae box is the perfect number of items for me and my dog. My dog loves the items she received, especially the treats, and I love the quality of the items.
The furbaby and me box was so amazing and cute! Loving all the stuff for me and my furry kids. Incredible customer service, incredible products, such cute packaging, thank you so much!!!! I highly recommend to everyone.