Q: Are all products included monthly vegan? And if not can you make them vegan by request?Asked by Kallie P., May 2021
Yes, we can make them vegan upon request. The only items that are not vegan are usually the sweet treats, but we sub many boxes with vegan treats! Just let me know once you order and I can make the note!
Q: I ordered this box and only Received 2 of the 3 boxes. I paid for three. When will the third box ship? Asked by Robbie T., October 2022
I sincerely apologize and the third box will ship in the morning. You should see the confirmation email and tracking.
Thank you for reaching out to let me know!
Q: My daughter is gluten free. Can you sub in gluten free snacks?Asked by Jeannette D., September 2022
Yes of course! Happy to make sure she receives gluten free snacks.
Q: I received , as a gift, a 3 month subscription. I’ve received one box but how do I claim the other 2 boxes. Asked by Cynthia E., August 2022
Hi! There must have been a shipping error and I am more than happy to get a new box out to your early next week! You will also receive your 3rd box late August. I hope that helps! So sorry for the delay!
I’m still waiting for the 2nd box that I was told would be shipped early last week. When can I expect this box? Also, is the 3rd box still scheduled for shipment this week? Shipping procedures seem to be excessively inadequate. Is there anything that can be done by CrateJoy to make this better?
I am in love with this box! I thought it was a unique box that does not offer the similar items every month. Nice handwritten gift card included which was a nice touch!
Sent this box to a dear friend and she LOVED it! Highly recommend. She received the Sleep Box and it included a sleep journal and lots of other sleep related items.
I was gifted a six-month subscription to the Etoile box and after receiving all six boxes, I genuinely feel the quality and variety of items make this subscription worth the price. I looked forward to my box each month and have a favorite item that I still regularly use from each of the boxes I received! I even bought a few items directly from the vendors because I liked them so much. I see a few negative reveiws for the Italian dinner box, but I thought it was fun! The towel is in regular rotation in my kitchen, as are the cheese grater and garlic press. They are simply crafted stainless steel but have withstood continued use and dishwasher cycles, so definitely not poorly made. There was a bit of a hiccup with shipping midway through my subscription but when I contacted the seller, it was resolved almost immediately. Overall, a well-curated and fun box!
I got this box, 3 months subscription, for my sister. I didn't tell her, it was a random surprise. She said when she received it and opened it she was at first confused. She said it contained a journal, pen, snack and beauty items. Then she realized "self-care", and figured out it was from me. She said she really liked the types of items and the quality. She was excited to use her journal, and her "empowering scepter" (lol, pen!). I think this makes a really lovely gift for anyone who needs a little TLC as this gift really seemed to lift her spirits!
Thank you Etoile <3
I got this as a Christmas present for my wife and regret it. Half the shipments were very late, and the product choices were often questionable. I was particularly puzzled by the box that included a jar of tomato sauce, a cheese slicer (something we already had in better quality) and a package of spaghetti. The vibe I was going for when I bought this for my wife was "pamper yourself" not "make me dinner". Whoops.
I payed at the beginning of May and have received nothing and it’s the end of June so two box’s haven’t shown and when I was given tracking it wasn’t any good
Hi Tyler, I sincerely apologize, but her box is tracking and is scheduled for Saturday delivery. I think you had an incorrect tracking number. I just resent the correct number via email to you. Please let me know if you have any questions!
Took a while but it was exciting to receive it after the wait. It's fun looking through it and reading the little packet that comes with it. I'm excited to use my new things.
This was my second order, but it took me 13 days to arrive in Japan.
The contents of this time were all very nice.
The balm candles were also very beautiful.
The cinnamon honey that was in the box in August was also very delicious, but the pear jam that was in the box in September was also good.
I feel that the content is well-balanced with cosmetics, miscellaneous goods, and food every time. I've bought a lot of subscription boxes, but it's no exaggeration to say that ETOILE BOX is one of the top five great boxes!
I love this box, the products are always so nice and I'm so grateful they're able to take my allergies into account. My only problem is that I don't get answers from support when there are issues with the shipping, which is a real shame.
Our French Bistro Box is coming soon in 2021!
November's Bon Voyage Box includes a Beautiful Ivory Pashmina, Fall EKKO candle company tea light sampler, Bon Voyage faux leather makeup bag, Sugarfina sweet treats, Choice between vegan LUA Skincare's Ageless face oil or Rose Mint skin tonic, Facestory Tea Tree mask and Sara Happ's luxe lip slip.
Our October BEE HAPPY Box featured Candlefork soy candle and matches, organic honey sticks, vegan/all natural LUA Skincare GLOW Dust, Sara Happ lip slip, french lavender sachet, and Sugarfina delectables.
Our December box is here! Your box includes: • Choice of one Faux Leather Clutch (camo, stripe, or houndstooth) • Warm & Cozy or Merry & Bright mug - perfect for hot chocolate! • LAW organic Nail Polish (periwinkle, red, green, or fuchsia - one) • Organic Lavender Cuticle Butter • Fizzy Dust organic Peppermint Bath Salt • Nat & Noor Hair Clips - (tortoise, black&white, dandelion) • Handmade Holiday Wrapped Toffee (*includes nuts). Alternates available upon request
Our January box is full of products to renew and revitalize you for the New Year! Each box contains a choice between EKKO Candle company's delicious New Year's candle or Sweet Water Decor's luxe reed diffusor. This month's box also includes; a silky satin eye mask by Kitsch, scrunchies to protect your hair, Dirt Bag Beauty body goodies or Old Whaling Co.'s amazing skin and hair soap, Rock Creek's nourishing lip balm, and an art deco vintage tin full of chocolates.
❤️ Let Étoile Box take you away to the City of Love - PARIS - for the month of February! February's box includes the covetable Margot Elena "French Kiss Tote," Feret Parfumeur 1900 Collection body lotion, mini Paris notebook, "I Love Paris" paper napkins, La Danse Sashet packet, beautiful French scarf, and Savor Patisserie macarons.
Celebrate the beauty and brilliance of nature in this month's Étoile Box! Each box comes with the MOA cleansing ritual set, The Qi flower tea set, Santore Jewelry stone bracelet (1), beautiful rose quartz, limited edition reusable market tote from Earth & Daughter and a brilliant bamboo toothrush from Fete, From Earth to Earth. What a wonderful way to discover new brands of eco-friendly products!
Join us and celebrate the beginning of Spring with our HELLO SPRING April box! Each box contains one hand pressed flower pendant necklace from SEED & SOIL, canvas planner and gold trimmed jewelry tray from SWEET WATER DECOR, dew spray from FACETORY, wildflower seed tabs from STUDIO 82 degrees, and gourmet chocolate pretzels from FATTY SUNDAYS! What a beautiful way to welcome Spring!
🌸 Celebrate May with the Étoile Box's "IN BLOOM" box! Box includes a handmade porcelain and gold leaf bud vase, peony canvas bag,
Our June box reveal is coming soon!
It's officially SUMMER! Our SUMMER BREEZE July box is filled with goodies to enjoy your Summer. Check back for more spoilers!
Our August Box is here! Cheers to our Cozy Kitchen theme this month!
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.