Q: I would like to subscribe for 6 months, every other month. Do I do the ordering myself for every other month, or is it possible to set the gift up the way I want it through the company? Asked by Susan B., December 2019
Q: I haven’t received my boxAsked by Cathryne W., June 2020
Q: I still have not received my April 2020 Fairy Bag. Will I receive this? When? How can I get a refund if not? Asked by Jeni R., April 2020
Q: I placed two orders going to same address and I put two separate names but it defaulted to the same name can you please tell me who o can contact or an email so this can be fixed ? Thank you Asked by Jessica P., December 2019
The people who curate this box suck. They never respond to your emails. I had this box for two months. First month my box came right away. Second month, they took my money and never sent my box. I emailed them about this issue several times with no response. I do not recommend this box to anyone.
You have subscribed for many years. Yo have purchased over 30 boxes. You have received all of your orders.
My girl loves the fairy bag! She had gotten a wide variety of items-headbands, hair clips, necklaces, a ring, book bag clip ons. I can honestly say I am impressed with the quality of what she had received this far. It is a lot of fun every month.
Really disappointed that our July bag hasn’t shipped yet and there is a total lack of response from both emails I’ve sent and Facebook messages I’ve sent, looking for an update. I bought a 3-month subscription and the website says the bags ship between the 17-21 every month. My poor 7 year old has been going to the mailbox every day for at least a week, looking for her bag to arrive.
I’m not surprised this company hides public comments from their Facebook page...I’m sure they’re probably not great!
Hello, Bella. We are sorry that you were so disappointed when you did not receive the July box on time. Actually, we shipped your first box 3 days after you ordered it. You did receive all 3 boxes that you ordered. COVID-19 did create a lag in our entire process. Most of our clients were very understanding as we restructured almost every aspect of the logistics.
it makes me sad to say goodbye it was such a nice subscription for my 8 year old who loves jewelry and all things girl... we have never gotten a pkg without a piece broken. so disappointing
Hello, Becca. We are sorry to hear that shipping was so rough on your bags. USPS isn't always so careful and kids will be kids. We replace any broken item as long as you send a picture of it within 3 days of receiving your bag. ALL necklaces are made with stainless steel chains. The June bag was an all-time favorite for many clients. I can't believe your child was disappointed with the adorable octopus key chain, the adjustable turtle mood ring and the unicorn necklace with engraved saying of, "Life is beautiful". She did not like the Gucci-inspired, tea shade sunglasses?
Still waiting on my January box. I haves two subscriptions and one comes on time but the other one is very behind. I probably won't be renewing either of my subscriptions if this keeps up
We have been getting these for a year and a half and my little girl LOVES these boxes. She is always asking when her Fairy Box is coming. She has so much bling and super cute jewelry and little tchotchkes! We will be long time subscribers for sure! Thanks Fairy Bag!
Love the bracelet and bow especially. What fun to carry her drinks in the adorable thermos. Feeling spoiled!
We've gotten two boxes now and my 7 year old daughter and her five year old sister absolutely love it! It's packaged adorably and all the little gifts are great!
As always the box was so cool... From the mermaids tail stocking to the little mermaid necklace with charms to the beautiful mermaid bracelet.. What a treat.. We get as excited as her when the box comes
My daughter (who is 6) starts waiting for this box 2 weeks early every single month. She loves unboxing but, even more, she loves to take her new items to school and show them off. Something from the fairy box gets used every single day.
October's box is 'magnifique'! You will receive a genuine freshwater pearl bracelet with a custom magnetic clasp, a beautiful french doll necklace featuring rose quartz gemstone, a glitter egg hair detangler and a super posh denim headband with crown pendant.
This month's fabulous items include a shimmering mermaid hand brush with ergonomic grip for the little ones, a super cute denim hairband with side bow, a beaded bracelet with mermaid tale and an custom-made necklace with teal-colored chain and diamond & key pendants. You can only get this item through The Fairy Bag!
Their eyes deserve the very best protection! This box included trendy, red sunglasses, 100% polarized UV protection. We sent out a Fairy Kiss bath bomb made of all natural, organic ingredients. Our bath bombs float and spin at the top of the water for a totally fun experience. The glitter star headband and wood beaded unicorn bracelet match!
This box included a colorful unicorn braid with bow, a really gorgeous pumpkin carriage boutique necklace, 2 candy bracelets, pink cat ear clips
This month's box includes S 925 backed unicorn/ rainbow earrings, a female reindeer squishee, a super FAB fairy keychain that sparkles so beautifully in the light and a mermaid brush set for a sprinkle of glitter and a dash of love!
This month's box includes 14k gold-plated clip-on earrings, a female reindeer squishee, the cutest cheetah pom pom headband and an 8 inch black bow with pearls sewed on for a super sleek and elegant look! (SOLD OUT)
You will receive an adorable, plush octopus key chain. It's legs dangle several inches. As well, there is an adjustable, turtle mood ring, a unicorn necklace on a stainless steel chain with a magnetic clasp. The necklace reads, "life is beautiful". Lastly, the cotton candy scarf/ hanker chief can be used as a hair wrap, scarf or as a blanket for the octopus. Of course, there is a dash of glitter in every bag!