Q: I would like to subscribe for 6 months, every other month. Do I do the ordering myself for every other month, or is it possible to set the gift up the way I want it through the company? Asked by Susan B., December 2019
Q: I haven’t received my boxAsked by Cathryne W., June 2020
Q: I ordered the wrong age... I need the pixie box (4-6). How can I change my order?Asked by Kellie S., December 2020
Q: Where can I find what I ordered on the Fairy Bags?Asked by Jan M., December 2020
I ordered this subscription on March 3. It is now April 2, and I have not received anything. My child is very upset, as we chose this subscription for her birthday. I have contacted customer service numerous times, as well as posted on their facebook page. I have received no contact from this merchant. On Monday I will be contacting my bank to dispute the charge. DO NOT ORDER THIS PRODUCT! SAVE YOURSELF THE HEADACHE!
Very disappointed. Bought this subscription for my niece as a birthday gift in the beginning of February (2/5/21). Website said the first box would ship "immediately". After 2 weeks and no shipment notification I contacted customer service. No response. Finally, I received a shipment notification on 3/1/21, but the box didn't arrive until 3/12/21. So my February birthday gift was over a month late and no explanation. I left the 3 month subscription because as frustrating as this was, I don't feel like fighting for a refund and I do want my niece to have the boxes. I will not order again and I would not recommend.
Very disappointed. ..this is very upsetting
This box was shipped very late and only after I contacted customer service. When it finally came it didn't come in its usual box and had a strange return address.
Niece liked the things inside though so that's good. It was just frustrating that it was overlooked in the first place.
I sent an email to the fairy bag customer service email address on Monday and have not received a response back and it’s Friday. One of the necklaces broke right after my daughter but it on so I was requesting another item or a credit. I’m disappointed I have not heard back as the fairy bag is not an inexpensive monthly subscription.
My 8 year liked the box
The bow and the cat ear clips are cute. The blue heart necklace was average. The foldable locket is a nightmare. Can’t even figure out how to open it and it came with no instructions.
The people who curate this box suck. They never respond to your emails. I had this box for two months. First month my box came right away. Second month, they took my money and never sent my box. I emailed them about this issue several times with no response. I do not recommend this box to anyone.
You have subscribed for many years. Yo have purchased over 30 boxes. You have received all of your orders.
Still waiting on my January box. I haves two subscriptions and one comes on time but the other one is very behind. I probably won't be renewing either of my subscriptions if this keeps up
We have been getting these for a year and a half and my little girl LOVES these boxes. She is always asking when her Fairy Box is coming. She has so much bling and super cute jewelry and little tchotchkes! We will be long time subscribers for sure! Thanks Fairy Bag!
October's box is 'magnifique'! You will receive a genuine freshwater pearl bracelet with a custom magnetic clasp, a beautiful french doll necklace featuring rose quartz gemstone, a glitter egg hair detangler and a super posh denim headband with crown pendant.
This month's fabulous items include a shimmering mermaid hand brush with ergonomic grip for the little ones, a super cute denim hairband with side bow, a beaded bracelet with mermaid tale and an custom-made necklace with teal-colored chain and diamond & key pendants. You can only get this item through The Fairy Bag!
Their eyes deserve the very best protection! This box included trendy, red sunglasses, 100% polarized UV protection. We sent out a Fairy Kiss bath bomb made of all natural, organic ingredients. Our bath bombs float and spin at the top of the water for a totally fun experience. The glitter star headband and wood beaded unicorn bracelet match!
This box included a colorful unicorn braid with bow, a really gorgeous pumpkin carriage boutique necklace, 2 candy bracelets, pink cat ear clips
This month's box includes S 925 backed unicorn/ rainbow earrings, a female reindeer squishee, a super FAB fairy keychain that sparkles so beautifully in the light and a mermaid brush set for a sprinkle of glitter and a dash of love!
This month's box includes 14k gold-plated clip-on earrings, a female reindeer squishee, the cutest cheetah pom pom headband and an 8 inch black bow with pearls sewed on for a super sleek and elegant look! (SOLD OUT)
You will receive an adorable, plush octopus key chain. It's legs dangle several inches. As well, there is an adjustable, turtle mood ring, a unicorn necklace on a stainless steel chain with a magnetic clasp. The necklace reads, "life is beautiful". Lastly, the cotton candy scarf/ hanker chief can be used as a hair wrap, scarf or as a blanket for the octopus. Of course, there is a dash of glitter in every bag!