I sent an email to the fairy bag customer service email address on Monday and have not received a response back and it’s Friday. One of the necklaces broke right after my daughter but it on so I was requesting another item or a credit. I’m disappointed I have not heard back as the fairy bag is not an inexpensive monthly subscription.
My 8 year liked the box
The bow and the cat ear clips are cute. The blue heart necklace was average. The foldable locket is a nightmare. Can’t even figure out how to open it and it came with no instructions.
The box is adorable and my niece loves it. We just haven't received all of our boxes. I have sent several emails informing them that we are missing our last box, but have not received a response. The box should have been shipped a few months ago.
I show all boxes delivered.
I thought It was going to be in a box not a bag when I bought the fairybox. I thought it was going to be a box. Why was it in a bag?
Hello, Meghan. In order to brand better, we are switching to a fuchsia, draw string bag in a bubble guard envelope. After all, we are The Fairy Bag. If your preference is the white box, we can utilize this material instead. Please let us know.
First time daughter has continued looking in box and said aww i wish there was more. She has never said that and has received the subscription for quite a while. Cute stuff though.
You have been a client for a long time. We would love to earn a 5 star review from you. It sounds like she loves the accessories and wants more in every box. You are welcome to visit our online store and add additional items to your monthly box. We have bath bombs, perfumes and Fairy Snot. Use code BUNDLE at check out. Also, don't forget to participate in earning Fairy Stars for free accessories. You haven't entered any of our giveaways either.
My daughter LOVED her box. She got so much stuff and I was impressed. The only things I didn't like so much was the quality of the necklaces (best friend necklaces). They broke so easily. I was putting one on my daughter and it broke when I tried to clasp it and the one she gave my niece broke as she was jumping on the trampoline. The perfume was fine but it wouldn't stay screwed on so the entire thing leaked all over my daughters purse (if it had leaked all over mine I would be writing a whole different review). Otherwise it was super cute. If the necklaces would have held up better and the perfume would have not unscrewed itself and leaked I would have given it a 5 star review.