I waited months for this thinking that I would get at least some samples of supplements to try along with other products. My order finally came today and all I received were two pairs of socks and a women's duffle bag. I will be cancelling this subscription.
Thank you for reaching out. I understand your frustration but I have to think that something got lost in translation during our email outside of Crate Joy. The crew socks and duffel bag were not in place of the entire box - they were in place of the sized shorts we sold out of. Your entire box (minus the shorts) is still on its way! We have also reached out to you via email.
For almost $300 I was not satisfied with the box received. It was a gift for my husband for Christmas. There were 2 shirts that were cute, a gainz long sleeve and a gainz christmas sweater. A full size container of a pre-workout , protein bars, and a fit aid. Additionally, there was a large plastic water jug. It was all okay but I didn't think it was worth the cost. I will not be renewing.
Ordered box 46 days ago as a gift and no updates have been provided, nor any signs of the box. Shipping policies read that orders towards end of the quarter ships within 3-5 business days or 3 weeks within successful renewal. I am in week 7 and there are no notifications besides money collection.
SCAM. Requesting escalation and refund immediately and will not use Cratejoy again either.
I will be continuing my subscription I loved the quality and variety in this box
I. have had this box for a few months. I have NEVER been dissapointed. I love that it is veteran owned. Thi is the only subscription box I have tried and kept!
Shipping is the only complaint I have. My monthly box arrives the month after. For example I received my July box in early August. Not a game changer just a first world problem. Products are quality and I’ve purchased items from the brand as a result of this box.
Awesome selection and themes. I highly recommend.
The customer service is really bad. My mother purchased the $50 box for me for Christmas. In the box, I had two repeated shirts that I had already received in other boxes. I contacted Gainz at least five times over the past six months, and they never responded. I felt so guilty when my mom was all excited about the gift, and then she saw I had already received the bulk of the items.
I love everything in my box! I was so happy when I saw my new shirt, “Fitness Goal: Pet more dogs.” I love everything else too! The shirt was just my favorite-est! Yay! I have worn the wags and weights sunglasses every day since getting my box. Super excited for my next box!
Seems great so far I’ve only received one so maybe after a few more I’ll give another review, but for now doesn’t seem to be a waste of money and it’s nice having random things sent to the house.
This months box was very disappointing and gimmick-y. Seriously one brand in a whole box? I'm glad they wanted to sponsor a box, but next time offer that as a separate thing not as the monthly subscription. It was so upsetting opening up this box, I got rid of everything in it. I bought this box because the pics of the gear you all have had in the past were exciting and varied in brand and equipment. If I keep getting boxes like the January 2018 box I'll cancel my subscription. You must be advertising old pics.
Saw the discount code and caption about helping Vets, figured a double win. Got my first box about 2 weeks ago, really impressed. Going to buy a few boxes for x-mas gifts for friends! Can't wait for next month!
I look forward to getting my gain[z] box every month! The apparel is great and high quality and I've discovered so many new products to enhance my game.
I look forward to getting my Gainz box every month. I get a t-shirt, full size products and some samples every month. Customer service is great, I've never had an issue. What more can I say? I freaking love this box! Best bang for your buck in my opinion.
My favorite day on the month is when gain[z]box is sitting on my front porch. All my box mates are jealous when I bring in my box box full of crossfit awesomeness! Everything in the box is quality and worth way more than what I pay per month. This is not just a box of samples.