Ordered box 46 days ago as a gift and no updates have been provided, nor any signs of the box. Shipping policies read that orders towards end of the quarter ships within 3-5 business days or 3 weeks within successful renewal. I am in week 7 and there are no notifications besides money collection.
SCAM. Requesting escalation and refund immediately and will not use Cratejoy again either.
The customer service is really bad. My mother purchased the $50 box for me for Christmas. In the box, I had two repeated shirts that I had already received in other boxes. I contacted Gainz at least five times over the past six months, and they never responded. I felt so guilty when my mom was all excited about the gift, and then she saw I had already received the bulk of the items.