The Seed Box reviewsReviews
Write a Review3.3
Average Subscriber RatingNew Sage plant came perfect!
Sep 09, 2019
Vinsetta R.
My first plant was not well upon arrival. They replaced it with another one weeks later and this one looks lively, smells great and is ready for my window. They will help you if you have any issues with incoming herbs. I'm looking forward to the continual growth and future plans for my sage plant. Thank you!
Verified Purchase
Little lackluster
Jan 29, 2021
Tiffany J.
Got my first Seed Box today. I have been stalking my mailbox waiting for this... something to keep me entertained until I can plant outside! When it came I was a little underwhelmed. 6 pea seeds and Thyme. Thyme was exciting, but living in a 4b climate I can’t start peas for a bit even indoors. The pots are nice and good quality and the soil seems good too. We shall see how they germinate and go from there.
Verified Purchase
VERY UNHAPPY
Aug 20, 2019
Mary S.
This was my 2nd shipment from the herb club and this is what I got! So dissatisfied! Basil dead on arrival. This product is garbage, don't waste your money! Unfortunately I paid for 3 months in advance, so even though I have cancelled I must endure another shipment from them.
Verified Purchase
Hi Mary,
We will do everything possible to fix this situation.
I just sent you an email so we can get a replacement sent out.
I hope you will give us another shot.
Cheers,
Tristan
Great box at a great price!
Jun 21, 2019
Tristan S.
I decided to give this box a try because it was priced very well and I love having fresh herbs in the kitchen, My first box arrived with a perfectly healthy Rosemary herb. The care/info card was very interesting and helpful. I can't wait until next months box!
Never received anything
Apr 27, 2020
Kathryn A.
I ordered this box on April 4th... have yet to receive anything from here and all it says is that it’s still being prepared for shipping and it will charge me again on May 11th. The shipping information says that it ships the second week of the month we are past that.. I’m very unimpressed with this company! Will not be continuing this!
Verified Purchase
Happy customer
Jul 18, 2019
Deirdra F.
I totally loved my box
Verified Purchase
Great customer service
Aug 12, 2019
Gabrielle B.
This is a very nice and gorgeous plant! However I live a bit far and it didn't arrive to me in the best state. These lovely people refunded me immediately! I love their customer service.
Verified Purchase
Lovely lavender 😍
Jul 16, 2019
Robin P.
I received a lavender plant in great condition with a small card explaining the care of the plant. I also found a complementary air plant (I hope!) in the shipment. I would have liked some information on that plant, but there was no letter from the company or other info. provided.
Verified Purchase
Lavendar plant
Jul 21, 2019
Phyllis P.
I was thrilled with my plant. was healthy, a good size and arrived quickly. Thanks!
Verified Purchase
Beautiful
Oct 01, 2019
Jan C.
The rosemary plant was healthy and beautiful. Can't wait for the next one.
Verified Purchase
Great subscription
Aug 04, 2019
Jessica G.
Very happy with first box. Instructions and care guide easy to follow. Plant was alot bigger than I expected. Beautiful plant and very healthy. Cant wait for my next box
Verified Purchase
My first herb
Aug 08, 2019
Becky T.
I received the Lavender plant. It was much bigger than I thought it would be! It was very healthy, packaged well. It also came with a little card that explained care instructions and general information about the herb. Very satisfied!
Verified Purchase
Am enjoying this box a lot
Feb 25, 2020
Arleen M.
Two months in and both plants have been beautiful. Really loved the rosemary this month. It smells so good!
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Working on my green thumb!
Aug 22, 2019
Stan L.
Love this months herb! I’m look for a hobby and this is a great start!
Verified Purchase
Total ripoff
May 17, 2020
Sharon M.
If i could give this box negative stars I would. Two out of three plants arrived dead. Not only dead crispy dead. Obliviously packaged and shipped dead. Seller is completely unresponsive. Very disappointed. Quite the ripoff. DO NOT WASTE YOUR MONEY!!
Verified Purchase
I like it
Sep 10, 2019
Christle B.
Got my first box. Much bigger than expected. Yay! Great shape and healthy.
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The 12 month Herb Box
Jun 26, 2020
Lisa M.
I am very happy with the house plant box!! I have only been a subscriber for 2 months, and I was worried about the lavender I received the first month, but it perked up just fine with sun and water. This month I received a trailing rosemary and I cannot wait until it gets bigger! I am very excited! I have grand plans for my patio with these babies! :)
Verified Purchase
All good
Oct 04, 2019
Sophia G.
Plant came as expected. No complaints.
Verified Purchase
Very impressed!
Jan 21, 2020
Katie O.
I just got my first box and I was impressed! I got a beautiful plant with details of what my plant was and what I it needs to thrive. I can't wait until next month.
Verified Purchase
Sad Looking Plant.
Aug 20, 2019
Marie J.
I received my Pineapple Sage plant yesterday. It was well packaged but looked rather sad. I took it out of the package, watered it and placed it by the window. Today, the plant looks even more miserable and I'm concerned about its health. I hope that it can recuperate from the shipping otherwise that would mean that I have wasted my money.
Verified Purchase
Hi Marie,
I apologize for the condition of your plant. We had some hot days this month that caused issues with some orders. We have a guarantee on all our plants, so we will always replace any damages. We have a replacement Sage Pineapple that is expected to ship out to you this week.
Lavender
Jul 19, 2019
Annie R.
Plant was not in good shape when I received it.
Verified Purchase
Hello,
I'm very sorry to hear this! We would be more than happy to make this right. Feel free to contact us for any issues regarding your subscription. We look forward to hearing from you!
Thyme enough
Oct 18, 2019
Amyheller
I like the box, but my thyme was in rough shape when it got to me. While the freebie was nice, skin care seemed out of place with an herb box. My thyme is trying to bounce back and I look forward to next month's plant.
Verified Purchase
Wish they were healthier
Sep 06, 2019
Sally G.
I enjoy getting these plants. However they often are in rough shape when they arrive and die within the month. I don’t know if that’s me or the quality of the plant. ☹️
Verified Purchase
Do not order
Aug 29, 2019
Jonah K.
I bought a 3 month subscription for my grandmother. The plants arrived dead.
The company refunded the final shipment when I canceled. No hassle but they didn't refund the full price.
Customer service seems to be fine but, they are unable to execute on the promise of the product. If your goal is to mail herbs, ensuring that they arrive not dead is kind of the bare minimum.
Verified Purchase
Hi Jonah,
I'm very sorry to hear about your experience with us. We offer a 30-day guarantee on all our plants and we would like to send you replacements for the ones that did not survive. I will follow up with you via email.
Cheers!
Tristan
Ambers first review
Jul 19, 2019
Amber V.
I was a little bummed out with my first subscription delivery as the lavender plant is in rough shape. I also don’t know what I could possibly use this plant for .
Verified Purchase
Hello,
I'm very sorry to hear this! We would be more than happy to make this right. Please feel free to contact us regarding any issues. We look forward to hearing from you!