I received my Pineapple Sage plant yesterday. It was well packaged but looked rather sad. I took it out of the package, watered it and placed it by the window. Today, the plant looks even more miserable and I'm concerned about its health. I hope that it can recuperate from the shipping otherwise that would mean that I have wasted my money.

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The Herb Box said...Sep 04, 2019

Hi Marie,

I apologize for the condition of your plant. We had some hot days this month that caused issues with some orders. We have a guarantee on all our plants, so we will always replace any damages. We have a replacement Sage Pineapple that is expected to ship out to you this week.

Ambers first review

Jul 19, 2019

Amber V.

1 Review

1 Helpful Vote

Subscribed for 1 month

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I was a little bummed out with my first subscription delivery as the lavender plant is in rough shape. I also don’t know what I could possibly use this plant for .

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The Herb Box said...Jul 19, 2019

Hello,

I'm very sorry to hear this! We would be more than happy to make this right. Please feel free to contact us regarding any issues. We look forward to hearing from you!