Q: Ordered in December. When does the January box ship? Asked by Brandi G., January 2021
Thanks for getting in touch. All parcels were shipped 14th January. I have looked into your recipient's tracking code and it is showing as delivered on the 19th January. I will send you an email directly with the code and other information.
I'm sorry that the tracking updates hadn't come through to you; I am aware of an issue with my shipping software not feeding back into Cratejoy, and I am working to resolve this, and in the meantime am aiming to email all affected customers directly.
Please let me know if there is anything else I can do
All the best
Q: Do you ship internationally? (France)Asked by Farah O., October 2020
Hi! Thanks for your question :) Yes, we ship worldwide! Simply fill out your shipping address in the order form, and the correct country's postage amount will automatically be applied to your order. Hope this helps! Let me know if you need anything else.
Q: How long does it take to arrive? Asked by Laura B., September 2020
All boxes will be dispatched within 2 - 3 working days of receiving the order.
UK boxes will all be sent first class and should arrive within 24 - 48 hours.
Boxes to the USA and Canada are taking on average 5-7 days to arrive owing to current Covid restrictions.
Boxes to Australia are taking approximately 10 days to arrive owing to Covid delays.
All international boxes are tracked from door-to-door and you will receive a tracking code that you can use to follow your box's journey.
Q: What do you need to use this box?Asked by Laura B., September 2020
You will need an internet connection (wifi) and access to your own laptop or computer. Depending on the recipes, you may also need to get your cooking ingredients too.
Apart from that, everything is included to enjoy a fully immersive introduction to your destination!
This was bought for us as a Christmas present by our daughter....what an innovative idea. The boxes are packed with generous and surprising gifts plus high class photo cards with information, quizzes and recipes. Our young grandchildren loved exploring the goodies too...the Turkish Delight from Istanbul was a particular favourite. Laura’s customer service and personal attention was second to none. This creative enterprise is highly recommended.
Thank you for our moments of escapism to exotic destinations and sunnier climes.
Roz, Northampton March 2021
Absolutely amazing experience. Everything was so thoroughly thought through - there were two recipes (both deliciously tasty!), a virtual walking tour of both Porto and Lisboa, themed music, a pub quiz, some Portuguese phrases and even a soap and a miniature bottle of Port. My partner is from Portugal and he kept saying how fantastic and authentic everything was. It was great to be able to share all the details of his country with him whilst we can't leave the UK. The playlist in particular was a really inspired idea - it's something we hadn't thought to share before, and brought up a lot of fond memories for him.
The attention to detail is incredible. When I first opened the box and showed him the printed recipe cards and so on that were decorated with the Portuguese blue and white tile patterns, he took one look and said it felt like home.
We kept a weekend free for our "holiday" and I added in some extra activities, like a Portuguese movie we'd been wanting to see, and a Portuguese-tile-themed board game (Azul, if you're interested), but there was so much to do and experience in the box that we actually ran over and didn't finish all the activities!
Really enjoyable and a unique experience. Thoroughly recommended!
Thank you so much for your wonderful feedback! I'm so thrilled to hear that you and your boyfriend both enjoyed your holiday from home so much, especially as he was able to cast an expert eye over it!
It sounds like great fun the way you made the adventure your own, and I'm so happy to have been part of creating a lovely experience for you both, especially reminiscing about old memories together and discovering new aspects of one another.
I hope you both have many adventures to come.
All the best,
Laura from The Holiday in a Box Co.
Our July holiday in a box is a city break to Lisbon & Porto! You can: Transport yourselves to the azure Atlantic coast, serenaded by legendary Fado singer, Amalia Rodrigues; trace iconic Portuguese history and heritage with an expert curated virtual tour; sample a tipple of Graham’s Port; whip up delicious recipes courtesy of James Beard award-winning gastronome David Leite & be treated to luxury beauty products from sustainable self-care brand Benamor... and more!
Transport yourself to bustling Bangkok with our immersive travel box featuring luxury products and innovative experiences. Recreate rooftop cocktails with recipes from one of Travel + Leisure's "World's Best" hotel brands, take a virtual cruise down the Chao Phraya River, whip up some delicious Thai recipes with a filmed cooking class from a Bangkok-based social enterprise, and brush up on your beginners' Thai language skills. Much more to discover in the box!
Indulge in coffee and cake, meet history's most esteemed composers, perfect your ballroom etiquette, dabble in art and take a stroll around the cultural heart of Europe with this month's City Break to Vienna. You'll be able to enjoy a classical music concert, navigate winding streets via your virtual city tour, bake delicious 'Sachertorte', recreate the iconic coffeehouse experience and so much more! Delicious treats and immersive experiences fill this travel box.
Bustling Bazaars, heavenly Hamams & moreish Mezzes await you with our "Istanbul City Break in a Box". Travel lovers and foodies alike will adore this immersive adventure to the city that unites East & West, with a history stretching back thousands of years. Your box will come with delicious treats, self-care surprises, bite-sized language lesson, a virtual city tour, music & reading recommendations and so much more. Makes a unique gift, date night or fun night in!
Bring the festive spirit into your home with a traditional German Christmas Market. Make mulled wine with an award-winning spice mix, bake cinnamon star cookies, decorate your tree with a mini nutcracker decoration, learn to make a traditional Advent Wreath with a professional florist and so much more. From Stollen to spices, we’ve included everything you need to bring the atmosphere of the twinkling Christmas Markets into your front room this holiday season.
Start your virtual vacation with a time-travelling tour of Rome through its many incarnations, whip up some Roman culinary classics, learn to speak a like a local, and so much more. Every City Break in a Box comes with a signature activity pack compiled by a travel professional, containing travel tips, historical highlights, interactive activities and more, plus a range of artisanal products and a digital library featuring virtual tours, playlists and more.