Q: Is shipping packaging discreet?Asked by Deborah F., January 2023
Yes, our membership boxes arrive discreetly packaged inside a USPS Flat Rate envelope for our Circle Member's privacy.
Q: Do your boxes contain palo santo or white sage? If so, is there a way to opt out of these items?Asked by Erica H., December 2022
At the request of our members, we have continued to include white sage & palo santo in our offerings, along with ways to properly dispose of each should they choose not to use them. We also promote a variety of alternative herbs for smoke cleansing. All of our herbs are sourced sustainably and from well-vetted suppliers. To further support sustainability, cleansing bundles are only provided quarterly. Starting in January, customers can opt-out of receiving white sage and palo santo entirely.
Q: Regarding the supreme box that covers the wheel of the year - is that geared toward the wheel as it is celebrated in the Northern Hemisphere? The seasons are the opposite here in Oz.Asked by Rachael S., September 2021
Hi Rachael! Yes, our boxes celebrate the seasons in the Northern Hemisphere. We are working on offering a Southern Hem. edition soon.
Q: hello, i am a new wiccan and want to join your kit club but do I order the beginner box even if i want more stuff ? or are the boxes really about the same and just different levels of practice ?Asked by Bloom L., September 2021
Hi Bloom! If you are new to the path, we highly recommend our Initiate offering. Our offerings include 5-7 items curated to meet you at your practice level and fit our chosen theme for the month.
This subscription, Box of Shadows: The Initiate, was purchased for my wife. She absolutely loves it. She gets very excited for each package because it comes with something that supplements her current connection and/or gives her more to learn about. She will be continuing this subscription and referring it to others
I wanted to skip a box which was set to renew November 15. I first sent a request on October 27. Cratejoy automatically sends reminders to the seller after 2 days, so two more follow-ups were sent, on October 29 and 31. I also put in a new request on October 29, and two more follow-ups were sent by Cratejoy in that thread, on October 31 and November 2. On November 14 I sent a final request to skip the shipment and created a support ticket. I was still charged on November 15 and no response from the seller at any point. I have now cancelled my subscription, obviously. The first box itself was fine but a bit overpriced for what you get, compared to other witchy subscription boxes on here. Not worth it for the customer service.
Hi Leyna! It looks like your request didn't reach our inbox. Although that is no excuse for the lack of response, convenience is our top priority. That is why subscription terms can be managed through the Cratejoy portal at any time. This includes the option to skip a shipment. These tools are available 24 hours a day, 7 days a week.
I just got my first box this week I feel like it was exactly what I needed. Shipped out fast had literature explaining everything as well. I look forward to next months box
Thank you for your kind words, Lauren. Blessed Be!
As someone who is coming into her craft in her early 30s, I've been looking for inspiration and ideas on how to further my knowledge. I figured a subscription box would be a great idea! I am over the moon that I chose to go with Box of Shadows Initiate's box. I especially love the monthly themes (April's being all about Beltane!) and the informational pamphlet that comes with the box that educates the receiver how they can use each item. I love the box so much, I decided to just go all the way and get the biggest box they offer. Don't shop around, this is the one for all your witchy needs!
Thank you for your glowing review, Ashley! We are truly blessed to have you as a member of our Circle.
I accidentally ordered 2 weeks earlier than I wanted to, and I spent 5 days messaging the seller to get my money back cuz my account was overdrawn, and all they did was send me a link that didn't even work to their terms and conditions. This company processes you. They don't treat you like a human, so if you have questions or concerns don't even bother trying to message them cuz they're not gonna answer you, and if they do it's not going to make any sense, like you should see what they sent me, it's not even a full sentence.
Hi LaDonna! We are so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and we are genuinely concerned that this wasn't demonstrated here. We understand your frustration and would love the opportunity to regain your trust. Our deepest apologies for any inconvenience we have caused you. Please let us know if you have any additional questions, concerns, or comments.
I love the items I got. I would have liked to see a few more items. I like the monthly reflect card. The sample rituals are good too.
Thanks for your feedback & welcome to the Circle!
I wish I could leave a decent review but I prepaid for 6 shipments and they can't even get me 1. I have reached out to the seller and they don't respond. I don't know what else to do but at this point I feel like I'm out nearly $200 and the seller shows no intention of making it right :(
Hi Alexis! Your January package was returned to us due to an incorrect address but hasn't yet reached our warehouse. In these cases, we typically reach out to the member to reship, but it looks like Cratejoy has already taken care of your issue. Your February box shipped as scheduled and is still in transit. We ask that you keep an eye on your tracking for its delivery. Please understand that once packages are in the hands of the carrier, delivery is out of our hands, but we are happy to replace/reship any missing packages.
This was my first box and it was perfect for a beginner like me. Everything was perfectly packed for shipping and it arrived quickly. Products are great...can't wait for my next box!
We are so thrilled to hear that, Tasha! Thank you for being a part of Box of Shadows.
i think between ordering the initiate abd getting it, myy craft went up a level. gre3at box though.
ps. how do I move up a level
Thanks for your feedback, Sera. Manage your subscriptions from the "My Subscriptions" page of your account. Hope this helps!
I am very happy with this monthly box! I am so excited to see what each month brings! Definitely recommend it!
Thanks for your glowing feedback. We are thrilled to have you be a part of our Circle!
February’s Box of Shadows is all about matters of the heart. Circle Members will study the many different types of love and the folklore, magic, & ethics surrounding this most sought-after work.
a·wak·en·ing: a recognition, realization, or coming into awareness. Usually occurring when we have literally, "woken" our minds & spirits from an unconscious slumber. As we enter this new calendar year, welcome back the light, and look towards Imbolc, we will explore re-awakening parts of ourselves that may have gone dormant during the cold of winter and rekindling them just in time for the next turn of the Wheel.
Yule, which takes place every year on the winter solstice, is the year's shortest day. Though Yule marks the official beginning of winter, it is also when the days begin to grow longer. Many traditions consider this time to be the rebirth of the sun and a celebration of light, a time for reflection, resolution, and renewal. The December box will guide our Circle members through this season of light and show how light can be found even when times are the darkest.
Paganism attracts many because of its hands-on approach to self-transformation. Once we have the tools & learn to recognize the synchronicities, manifestation comes easy. Mastering the art of taking our lives into our own hands is a fundamental part of the spiritual journey. November's box seeks to teach members to recognize synchronicity, trust intuition, and create rituals that work.
Our most anticipated box of the year is available now! Samhain, known as The Witches' New Year, is celebrated on October 31st. This is the time of the year when the veil between worlds is at its thinnest, and we pause to honor our ancestors. This box will take Initiates through the basics of this sabbat, Priestess members will dive deep into working with the energy of the season, while Supreme seekers will contemplate the lessons of this year and how they shape the next.
The Wheel of the Year is turning yet again! 🍁 The Autumnal Equinox, or Mabon, is a time of transition and harvest; a time of balance and realignment as we turn to honor the darkness. Before we plunge into the deep shadow work of Samhain, let us pause here, be present, and ground ourselves. As we pause in the momentary balance of the Equinox, we contemplate the transformation over to the winter season & honor the space between no longer and not yet.
Autumn, a season of creativity, reflection, & divination, is just on the horizon. The August box will guide Seekers beyond the veil. Encouraging the members of our Circle to recognize & examine the messages left by our ancestors and Spirit.
After the Summer Solstice, we begin looking forward to the first harvest festival of the year, Lammas. This is a time to give thanks for our reaped manifestations and celebrate the sun one last time before Autumn's darker, more contemplative days begin. Our July Box of Shadows will explore this solar harvest sabbat.
Litha is the longest day of the year; when our Sun reaches its highest point in our skies. Over millennia, many deities have been credited with the ability to make the Sun "stand still" in the sky. The June box will discuss how our ancestors expressed gratitude for all the blessings the light of the Sun provided & how to work with the energy of this day.
Beltane, the cross-quarter fire festival, takes place directly between the Spring and Summer Equinoxes and opposite Samhain on the Witches’ calendar. This sabbat presents an opportunity to spark the flames of passion and put into action all those plans we’ve been making since the new year. Out of the ashes of the past, we find new insights and possibilities.
While we wait for the last of winter's frost to yield, new seedlings sit in our windowsill, anxious to grow and thrive. This is an exciting time of the year! Nothing compares to the feeling of planting seeds of manifestation and nurturing them into fruition. In the March Box of Shadows, we will discuss the mysticism behind sowing seeds of all kinds into our lives and learn how to nurture our dreams into fruition. ✨
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