Q: How do I change the bra size??Asked by Michelle B., December 2019
Please email us your updated sizes- your stylist will notate your account. Thank you!
The Lingerie Box
Q: How do I change my bra size??Asked by Michelle B., November 2019
Please email us with your new size and we will update your prefernces. If you need to determine a best size – your stylist can call you or correspond via email, whichever you prefer.
Please let us know if you have any questions.
The Lingerie Box
Q: Gow do I change addressAsked by Faye S., July 2019
Please log onto your Cratejoy account to modify/ update ashipping information.
Please log onto your Cratejoy account to modify/ update shipping information- or you can also send us an email at. Please include the full name of the subscription.
Q: How do I cancelAsked by Faye S., July 2019
Please email customer service to request cancelation of your subscription.
Cancellation must be processed 14 days before next box is shipped.
Hello Faye - please log onto your Cratejoy account to modify any subscription details. Thank you.
Got my first order and it is beautiful. Gorgeous color. The lace is soft. Very well made. I would say it is comparable to high end department store lingerie. Saves me a shopping trip with 2 kiddos & saves me the time trying to find a matching set. Totally worth the value for me. I am very pleased with this subscription.
Each box has been different and we enjoy it when it comes.
I'm a 38ddd so I often have a hard time finding a bra that fits decently, nonetheless a cute matching set - the curated picks fit great and I'm very happy with the quality of the pieces! It's also nice getting exposed to new brands I wouldn't have heard of otherwise. Would definitely recommend!
This box was pretty simple/plain. I was really hoping for something a bit more lingerie like rather than a cotton type nightgown. I’ve got several of those in my stock already.
this is my first matching bra and panties set ive owned in my life and i really should have done it sooner. I am sooo happy with the items i got and was very skeptical about the fit but man I want to cry at how amazing they fit my body. I am looking forward to the next months to come
I got both the Elite Box and the regular box. All the garments were really beautiful, fit well and were excellently made. This is the best subscription box yet, and I have subscribed to a few.
Loved what they sent me!
The product was beautiful. I wish there was a better way to ask for specific styles and easier to change sizes.
I am very pleased with my first box. The set was beautiful, materials are high quality, and everything fits very well. I purchased it as a little treat for myself and was not disappointed.
I have tried this box several times now...and the sets never match. Not the same color, pattern, or brand. Over it. Canceling and moving on.
Update. I am a normal size. Very common, size large actually. I tried this box a few years ago, and again recently, and not one time did my sets ever match.
We are very sorry to hear that you were not happy with your shipments. We normally try to send matching sets but there are times we don't have availability in all sizes. Our inventory changes daily and we do offer free exchanges. If items are unworn and with original tags attached, please email our customer service and request a return label to exchange the sets.
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