Q: 1st do you ship to Canada and 2nd can the customer select which type of garments they want tor receive Asked by Trevorchambers, November 2019
Thank you for your inquiry. Yes we do ship to Canada and yes once you sign up there will be a short style guide to fill out with sizes and preferences. You can always email us with any additional preferences as well.
Please let me know if you have any additional questions.
The Lingerie Box
Q: How do I change the bra size??Asked by Michelle B., December 2019
Please email us your updated sizes- your stylist will notate your account. Thank you!
The Lingerie Box
Q: How do I change my bra size??Asked by Michelle B., November 2019
Please email us with your new size and we will update your prefernces. If you need to determine a best size – your stylist can call you or correspond via email, whichever you prefer.
Please let us know if you have any questions.
The Lingerie Box
Q: Gow do I change addressAsked by Faye S., July 2019
Please log onto your Cratejoy account to modify/ update ashipping information.
Please log onto your Cratejoy account to modify/ update shipping information- or you can also send us an email at. Please include the full name of the subscription.
I loved it!!!
My lingerie was exquisite and fit perfectly! Love it!!!!
I haven't received anything yet its almost three weeks.
Hello Ms. Unlu,
Sometimes it takes a bit longer to reach you in Canada due to Canadian customs which unfortunately is out of our control, but we understand the frustration. When you inquired we did track your package a couple days ago and sent a screen shot of the tracking location to you via email - it is in Canada on it's way to you. We are excited for you to receive it as well. Please let us know when you receive it how the fit is. We are here for you.
Ugly! It’s not worth the price. I was not impressed and my preferences were not adhered to. I’m cancelling.
Hello! We received your feedback regarding your 1st box you received from us. Our apologies if we missed the mark on a lingerie style that you prefer.
The bra and panty sets are European design and we sent the preferred panty preference style that was listed on the style guide ,as well as a rose hue that is trending in Europe.
With the color hues listed as preference, we thought this would be a welcoming color as it is in the pantone hue of the list on the style guide. The panties with are a little higher in style than those from U.S. brands and others -which some of our clients prefer and some don’t. However different sets have bikini and boy shorts...
Every month I'm looking forward to the box. Excellent quality and variety of things. Very satisfied with the subscription.
I love the colors and lace! The bras are all sexy, lacy, and fit wonderfully! I like the panties sit gigh on my hips. I need hi cuts or hipsters after c-section scars. They fit well, and look sexy and lacey! I have been delited with all the boxes you've sent! Keep them coming!
I don't know what I was expecting, but I was extremely happy with my subscription and the items they sent. They were beautiful and elegant. I hope the next shipment is just as perfect.
I received my first lingerie box last month. The beautiful bra and panty were tissue wrapped to perfection and packed in a pretty box. The fit is great and the bra and panty are actually comfortable. I was worried about comfort since I am a big girl (size 16/18). The materials are luscious and well sewn. My next box will be here tomorrow. I cannot hardly wait to dig into it.
The bra/panty set was absolutely gorgeous and fit perfectly! I was considering canceling after the first month (I had a coupon for 50% off the first month) but I am so impressed with it I decided to keep my subscription.
*And bonus it shipped in a red bag so your neighbors won’t see a huge “LINGERIE BOX!!” Lol I was a little worried about that. That’s what happened when I used Adore Me.
The design and fit were both perfect:)