Shipping takes forever and doesn’t matter how many emails you send them, they do not reply! Can’t tell you how the product is due to no product, by far the worst experience with any subscription box ever!!!
We're sorry you were unhappy with our customer service. We were experiencing some delays due to Covid, however we did respond within 2 weeks to your email and we added some extra products to your box. Hope that helps! All the best in 2022 from the LocksBox Team
I was so excited to get my box & wasn’t disappointed. I looked thru it & grabbed what I needed & started washing my hair. I’m so happy to have that kpack. Perfect for travel. I’m in the hospital so these sizes are just right for me. Thank you so much!
I love this box! The little extras are fun. The products are name brand and generously sized. Well worth the money. A surprise every season.
My friend sent me this box and now I'm sending it to my friends. Who doesn't love trying new hair care products? And usually those little sample packets never have enough in them to try (I have a lot of hair). Travel size is plenty to last me until the next box. Never heard of David Ezra and Crack before. Now I'm addicted to them. :) Very happy with this subscription service!
I look forward to every box. Can't wait to start my seasonal subscription. This is great for me, especially that I travel so much. Keep up the quality of the merchandise. Also love the gift option. Thanks so much.
really I have no words .let my 5 ⭐️ stars speak for themselves, if I could give more stars I would . And the customer service is top notch, you couldn’t ask for a better team..thank you to the customer service for such prompt and proper attention !
Support Small Business and this team.
Lots of great items in this box with bonus surprises!
High end hair products to try and not those lil size samples.
Just what I wanted to try these new products😍
Products I was sent contained chemicals I am not willing to use on my hair. I follow the curly girl method and the products I was sent are not curly girl method approved.
I will say, customer service was very good about replying to emails etc.
All quality products. Great finds. I never knew that there were so many hair products. I love discovering new ways to treat my hair ! Thanks!
This box is awesome. I love trying new haircare products. I like the extra gifts,too. Shower cap, headband, cosmetic bag etc. I look forward to this box.