Each month, members receive a variety of hoppy beers from two or more breweries, accompanied by our monthly newsletter which details tasting notes, beer and brewery profiles, and recommended food accompaniments. And you’ll also be able to reorder your favorites at significant discounts. FREE sturdy Bartenders Bottle Opener with every order!
Q: I've sent them 2 email and no response! My gift was should have reached by now.. it's way past the date! Please check your email and respond!Asked by Sonalika C., July 2020
I’m having the same issue! I ordered a 3 month gift the first of August and have not received the gift or answered to my emails.
Q: Can you get just one box?Asked by Abby B., June 2019
I have signed up for 1 month at a time and then just cancelled after being charged for the first box. Its really easy to cancel and I have never had an issue with it
Q: When is a good time to purchase to arrive in time for Christmas?!Asked by Andrea P., November 2019
Q: Hello? Does anyone read this? I know you don't read emails. I haven't received my first box yet, though it shows you're preparing my second box already. Asked by Liz S., October 2020
Thank you for contacting us. We are very sorry to hear that you have not received your first shipment. Please contact our customer service department directly and one of our customer service representatives would be more than happy to assist in resolving this matter for you. We can be reached through our customer service email or by phone at (800) 625-8238. Our hours are Monday-Friday, 7:00am-4:00pm PST.
I wish there was another way to contact the seller. Lots of communication issues that could be fixed to make this a better buy. I purchased on May 24th hoping it would reach my father in law by June 20th. Seems like An adequate amount of time. I haven’t even received a response from the seller. For 150$ I would expect more on the communication front (On the sellers part). Like order confirmation when originally purchased, along with shipping details and timing, also an email stating that shipment has gone out. I feel like I just have a random person my 150$ and have absolutely no certainty that I’ll actually get the Product to my father-in-law for Father’s Day gift. Sucks even more now that I have to dish out more money and ship it out something completely different...hoping it’ll be received on time. What I thought would be an easy Father’s Day gift turned out to be a pain. Overall, I think it would be a fabulous product if we ever received It and communication was 100 % better.
Shipping was inconsistent. Beer was great. My husband was extremely satisfied with this subscription
Everything was great!
My boyfriend loved his first box!
Just got our first package! He loves it! BUT I DO wish they would update you when shipping occurs!
I just wish I and the gift recipient would receive an email notification about when the item ships. Maybe the recipient did and didn't tell me, but I did not.
Otherwise, my dad likes the gift very much!
Got it for my dad for fathers day. He likes it a lot. Would gift again.
I got this as a gift for my boyfriend. He loves hoppy beer but we are lucky if he likes 1 of the flavors each month. Pretty disappointing.
Customer service is beyond terrible. It took two weeks for a response and there was ZERO shipping and tracking information on the box.
That being said, my husband loves 2 out of 3 types of beer sent and is really looking forward to box #2
I contacted seller when product was received , Unfortunately they did not respond. I did not want to review without giving ample time for a reply. As three months have passed I would not recommend . As the product was received damaged and the free bottle opener was not given ( as offered for purchasing three months ) I feel there are better options that can be found . My biggest concern is dealing with a company that does not stand behind their product.
Hopjack is a 6.7% amber IPA offering a complex blend of floral, citric, tropical fruit, and touches of grass and pine-like herbal hop notes.
This double IPA delivers the goods: A massive caramel malt backbone supports fruity, herbal, and resinous notes amidst a firm bitterness.
Prominent Galaxy tropical fruit notes (mango & passion fruit), stone fruit & grassy hops, supported by a firm malt backbone & bitterness.