12 bottles of unique U.S. and International beers straight to your door every month!
<p>Each month, members receive a variety of hoppy beers from two or more breweries, accompanied by our monthly newsletter which details tasting notes, beer and brewery profiles, and recommended food accompaniments. And you’ll also be able to reorder your favorites at significant discounts. FREE sturdy Bartenders Bottle Opener with every order!</p>
Q: When is a good time to purchase to arrive in time for Christmas?!Asked by Andrea P., November 2019
The best time to place your order would be prior to December 1st, but please keep in mind that while we will do our best to have packages delivered before December 25th, we can not guarantee that the packages will arrive before December 25th. Please contact our customer service team at 1 800 625 8238 to speak with a representative about our anticipated delivery date for your order. We are available Monday through Friday 7:00 am -4:00 pm PT.
The Hop Heads Beer Club
Q: I am interested in ordering this for my husband but want to make sure that I am getting all IPA's each month. Are all the beers IPA's?Asked by Susan O., December 2020
Our Hop Heads Beer Club is featured around only hop forward styles of IPA beers. Your Husband is sure to love the subscription!
Q: Hello? Does anyone read this? I know you don't read emails. I haven't received my first box yet, though it shows you're preparing my second box already. Asked by Liz S., October 2020
Thank you for contacting us. We are very sorry to hear that you have not received your first shipment. Please contact our customer service department directly and one of our customer service representatives would be more than happy to assist in resolving this matter for you. We can be reached through our customer service email or by phone at (800) 625-8238. Our hours are Monday-Friday, 7:00am-4:00pm PST.
Q: I forgot to use my first time coupon code, is there any way I can apply it after I ordered? Asked by Marissa M., June 2020
Thank you for your question. We do not have any coupon codes available through our listing for the Hop Heads Beer Club.
The Hop Heads Beer Club
So far beer is good, however delivery is difficult. Most people work during hours of delivery. How are you supposed to sign while at work?
Not sure if they went out of business but I haven’t received any of the boxes and they haven’t responded to my emails.
I placed an order in early December and it was never received. I contacted Customer Service and they provided me shipping information. Still haven't received, so I followed up with Customer Service and they told me they have no record of order. So I am cancelling and do not recommend this club.
I wish there was another way to contact the seller. Lots of communication issues that could be fixed to make this a better buy. I purchased on May 24th hoping it would reach my father in law by June 20th. Seems like An adequate amount of time. I haven’t even received a response from the seller. For 150$ I would expect more on the communication front (On the sellers part). Like order confirmation when originally purchased, along with shipping details and timing, also an email stating that shipment has gone out. I feel like I just have a random person my 150$ and have absolutely no certainty that I’ll actually get the Product to my father-in-law for Father’s Day gift. Sucks even more now that I have to dish out more money and ship it out something completely different...hoping it’ll be received on time. What I thought would be an easy Father’s Day gift turned out to be a pain. Overall, I think it would be a fabulous product if we ever received It and communication was 100 % better.
Everything was great!
Just got our first package! He loves it! BUT I DO wish they would update you when shipping occurs!
My boyfriend loved his first box!
I just wish I and the gift recipient would receive an email notification about when the item ships. Maybe the recipient did and didn't tell me, but I did not.
Otherwise, my dad likes the gift very much!
Shipping was inconsistent. Beer was great. My husband was extremely satisfied with this subscription
Customer service is beyond terrible. It took two weeks for a response and there was ZERO shipping and tracking information on the box.
That being said, my husband loves 2 out of 3 types of beer sent and is really looking forward to box #2
Thank you for your feedback. We apologize in the delay in responding to your email. During that time of the year we were unusually busy and our small Customer Service team was working hard to respond to all of our customers as quickly as possible. Unfortunately, due to ground shipping from multiple hubs, using multiple couriers around the country, combined with the strict alcohol shipping laws from state to state, our company is just not set up to send out shipping or tracking notifications. Shipments are sent out between the 15th and 20th each month, arriving during the final week of the month. We are able to provide this information upon request if we have the tracking information...
Hopjack is a 6.7% amber IPA offering a complex blend of floral, citric, tropical fruit, and touches of grass and pine-like herbal hop notes.
This double IPA delivers the goods: A massive caramel malt backbone supports fruity, herbal, and resinous notes amidst a firm bitterness.
Prominent Galaxy tropical fruit notes (mango & passion fruit), stone fruit & grassy hops, supported by a firm malt backbone & bitterness.