by Haley written today
I would recommend this company for the subscription box and for the shop. The prices are more than fair, and they are wonderful people to work with. Before I had gotten my first subscript box, I had accidentally placed an order in their shop that I needed to cancel. I sent them a message, and got a response very quickly. They made sure it wasn’t the product or prices I was unhappy with, and then immediately sent the refund back to my card. I got my first subscription box last night, and one of the items was missing (which I have no doubt that that’s not a common mistake). Again, I messaged them and got a response very quickly. They were extremely apologetic and promised to send one out ASAP. Even if I wasn’t someone that’s laid back and understanding, or wasn’t thrilled with my subscription box, I would still give them another chance solely because of their superb customer service and responsiveness. I also enjoy how they have daily interactions with their customers on Facebook. Not a lot of companies take the time to truly appreciate their customers like this one does!
by Sara written yesterday
Very cool, I love the pin. Can't wait to read the books.
by LeAnna written yesterday
I still have not received my box for this month. The four stars is because I know it will be amazing when I get it. This is only the second time their shipping has been off for me, but it is several days past even the last time.