by Caidyn written 10 days ago
I've held off on writing this for a while because I like having a real opinion before doing that. They are fantastic! The items are always curated perfectly, they're so friendly to talk with, and they really care about their customers. All in all, a great subscription.
by Erin written 29 days ago
Customer service needs a lot of work. The box is full of really cool things which I loved. But if you ever need anything or you need to cancel for any reason you’re faced with someone who talks down to you and acts like you should pay no matter what. Also what I’ve noticed is at times they will put out signed copies of books but not ever customer gets one or sometimes items will be missing from boxes. I love the concept but they have a ways to go before I’ll be coming back.
by Kylie written last month
By far my favorite book box subscription to date. I look forward to this every month and have never been disappointed. Not only do you get awesome books and items, the owners are very considerate of their subscribers and respond very quickly to any issue and are always looking for new suggestions for items that we would like in the boxes. Highly recommend for any horror fan.