I shop online regularly and have ordered several subscription boxes from varying companies.
I believe Nomadik is a scam.
All sales are final, and customer service is nearly non-existent. There is no phone # to talk to a live person, and they never directly answered my questions or resolved my concerns through the emailing process. I had to dispute charges with my bank in the end.
Please support another company, and don’t risk doing business with Nomadik.
This is absolutely the worst.
Thought about this for a while. Signed up for 6 months, first being the holiday box. You can read the reviews and see what was in it. I packed it up and threw it away. Hopefully the next 5 months are better than the holiday hype box.
My husband had been looking forward to his Nomadik box because I had been hyping it up since I changed his monthly subscription to Nomadik from Sprezzabox. And what did he get?! A flimsy beanie, a pair of socks and a hand warmer?! Seriously?! Not even a welcome note or holiday message. Your company didn’t even do the barest minimum you are required. Such a disappointment.
I would not recommend this to anyone. Very poor customer service and the products you receive are not even remotly worth the cost of the box. I have had this for several months and dont not recommended spending your money on this box. Most recently recieved a useless multitool and a survival credit card that will also never be used.
Was supposed to get the upgraded holiday box. After waiting all month for one of my husbands presents, it came today! Socks, a hat, and a hand warmer. Is this it? No note, no description of anything, just this sad hat socks and hand warmer. Of all the sub boxes I’ve boughf or given, this one truly sucks. I’m embarrassed to give it.
The customer service here is horrendous. I cannot remember ever dealing with a customer service as poor as this. This is Business 101 and they are failing. In summary, they would not issue me a redund on my nomadik box, even though I cancelled it almost a full month before it shipped. The unwillingness to refund me my money and not ship the box to me says one thing - whatever it is they ship is well below the value of what I paid for.
Save your money and do business with someone else with actual values.
SERIOUSLY STOP IT NOMADIK!!!! I cancelled my subscription the same time I wrote my last review, January 29th! Well before the renewal of February 5th! AND YET YOU STILL CHARGED ME!!! and deliver another PATHETIC, USELESS BOX!!!
And let me guess, my issue will not be resolved, right??? and, I will not receive a refund??? Because your company lacks coordination, integrity, ethics, appropriate marketing, basic business standards!
I will send out a complaint to BBB and I suggest others do so too:
I am stumped. I signed up 6 months for my nephew but didnt have his new address so within 15 minutes of subscribing, I went back and cancelled it until I could get the info. I NEVER GOT CONFIRMATION EMAIL FOR SUCESSFUL SUBSCRITION AND NONE FOR CANCELATION. They went ahead and charged me, after the cancellation. They wont return my phone calls, nor email. As of now their email page on the website comes up with a convenient "something was wrong with the page, please refresh and try again" not allowing me to email to them
Ugh. Scam. Turned into bank as fraud, doubt I will get money back. Wondering if there is a police scam unit that I can turn this into... Bbb definitely but I think I may file a small claims to get $ back... enough people do that and it's an annoyance to them and they have to keep showing up or lose.. I will file in Northern CA as that is where I am and where the transaction took place, which means they have to drive up here (12hrs? Plus) To represent why they did it.
Hi Autumn- thanks for reaching out, truly sorry about your experience, looks like you’re having a tech issue. First, did you check your spam/junk for the confirmation email? It says it sent and was delivered. If you did that and don’t see it, try to login to your account with your email you made your account with- we’ve seen this issue in the past when customers accidentally purchase and make their account with the wrong email address. On the shipping schedule, we mention the box shipping schedule on the order confirmation page, your account homepage, the FAQs and confirmation email. You bought after the March cut-off date, putting you in April box- each box ships the 24-26th of the month. For the ticket issue, I...
I received a Nomadik box as a Christmas gift and I love it. The socks are my new favorite boot socks .
I've been with you guys for five months now first two boxes was loading with gear and cooking gear usually 5plus items. Third box only had three but they were three really good items, dry pack and cell phone dry pack. The last two boxes have been just a joke. December wasn't anywhere near 70bucks. That hand warmer doesn't stay warm for long, beanie was light weight and socks wore out pretty quickly. None of those items I would dare take to the mountains. I decided to look ahead and see what the hint was for January and saw that the theme was "minimalist" Instantly knew i wasn't gonna get much in this box either, pocket card, emergency blanket and a multi tool with only two bits to it. Nomadik I hope you guys go back to your old ways or at least start advertising what you've really been giving us. Also I haven't been getting my tracking email until a day after my box has been delivered.