Q: I am allergic to almost all precious metals…is there a way to receive something else instead?Asked by Kristen P., October 2021
Yes of course! During the checkout process, there is a questionnaire that asks if you have any allergies. Please make sure to indicate your allergy at that time.
Q: Is this kid friendly? I'm considering it for my niece who is 12Asked by Stacey W., September 2021
Our boxes for the most part are age appropriate for children 12 and older, who like beauty, self care and fun trendy tools and products. We do offer a box girls box, which is available from our direct website but it's more geared to girls 5-11.
Q: I seen the past 3 months of boxes my friend has received. I've noticed that you make the boxes with Dollar Tree & Amazon Products when you are supposed to have Premium Subscription Box items! WHY?Asked by Kevin C., June 2021
Thanks for your question. We NEVER use dollar tree items in our Pink Sugar monthly boxes. Our monthly boxes are $15 and we periodically offer premium one time boxes for $30. Our premium boxes offer higher valued items than our monthly boxes, hence the name. Our products come from various small businesses and larger known brands. Each month we carefully curate boxes with familiar and unfamiliar brands, this give our subscribers the opportunity to try brands they may or may not be familiar with. Hope this helps.
Q: I want to buy this as a gift for my friend and want to buy 4 months. Then give her the option to renew subscription if she would like after the 4 months. How do I do that?Asked by Nicole H., June 2021
You can for sure gift this for 4 months. After 4 months should your friend wish to continue she can as her card to the account. Hope this help.
supercute. love it.
Loved it. It had just the right amount of things
Could be better
First box and I loved it! Fast shipping, affordable and customer service is great! Excited for next month!
Fast shipment. Alot of nice good quality stuff
This was an awesome box, loved everything in and it was good quality.
I liked my box. I like the things that were in the box. I can’t wait to get my box next month.
I was not impressed with this box. Very disappointed.
We are so sorry to hear that you were not please with your box. We understand our box is not for everyone and every box may not be your favorite. We try our best to offer a variety of brands. We'd love to hear more about what you would like to see in our boxes. Please feel free to email us.
Thanks for the feedback.
Very disappointed in this box. Please do not send covid kits, this is supposed to be fun.
We are so sorry you were disappointed with your box for your niece. We appreciate you being a subscriber for the last 4 months. While we try our best to make every box fun and perfect, we of course can't please every single subscribers needs every month. The go travel kit was not a covid kit, specifically those getting ready to travel because it's starting to be safer to do so. I apologize you weren't happy and we will be sending you something special.
Oh what fun with Christmas in July!
What better way to reflect on the summer ending with this fun box, filled with all the essentials needed to get through the month.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.