Q: Once officially a subscriber, when do the shipments ship?Asked by Annie R., May 2021
Once you subscribe your package ships immediately unlike most companies that ship on one set day a month.
Hope that helps.
I ordered this for my cousin's daughter for Christmas. I wasn't sure what to send her, but this turned out to be the perfect gift.
Awesome we are so glad you loved it and thanks for your order! Have a happy and safe holiday.
Para ser mi primera caja que pedí, me gusto mucho, siempre mantuvieron la comunicación conmigo vía email, tanto así que me hizo falta un producto en la caja, y están por enviármelo, muchas gracias por la atención brindada
Muchas gracias por tu reseña. Tu artículo adicional está en camino y estamos muy contentos de que te encante tu caja.
This stuff is so disappointing. I have tried now for 3 months hoping it would get better and honest it's gotten worse.
Hi Tonya, we apologize your experience isn’t what you expected. We understand the Pink Sugar box isn’t for everyone and we appreciate your feedback and take your review seriously. Can you please provide us with more information about your experience and what we could have done better? We are always looking for ways to improve.
This box has a good variety of quality products that I will use.
Thanks Jessica we appreciate your review and were glad your enjoying our box!
Thanks for your review Andrea! It means a lot and helps us to continue curating great boxes for you!
My first box, I was delighted! Cannot wait to get my next box!
For half the cost of what I was paying for my boxycharm and the assortment of items I got were great! Recommend to anyone looking for a cheaper alternative with quality products!
Thanks for your review! It means a lot and we're glad you enjoyed your first box!
It was shipped fast and everything was very nice. Well worth the price
Thanks Morgan! We’re so glad you loved your box and really value your feedback!
I'm soooo disappointed 😞. I really wanted to love this box and had such high hopes but I feel like it fell flat.
I was so excited when I began opening it because it was the holiday box and I ordered it expecting the items the listing said would be included and I received only a few items listed with the rest being nothing I wanted and the necklace broke before I even put it on!
I added a pic of the broken necklace I hope it comes up.
I'm not sure if I'm going to continue my subscription.
We are so sorry to hear you weren't happy with your box. We've done a thorough QC on all boxes that went out and apologize on any oversight. If you could please provide us an email of the items that weren't included and we would be glad to send them. We will also be happy to send you a replacement of the necklace. We hope you will reconsider and give our monthly subscription a try, but we do understand our box is not for everyone.
The little items in this box just was not for me. Can't wait to see what the next one brings.
For 20.00 a month that includes S&H, I expected a little more. I mean, an over priced tooth brush, these awful looking foils you put over your nails, Yuk! The bracelets for him and for her, I could purchase at the 99 cent store. The Other 2 items i could easily get at the 99 cent sore as well. I was really looking forward to this box based on the handful of pictures I saw on the Cratejoy website. But instead of higher quality items that appeared in the photos, what I received in my first box was not.
We definitely don't take one star reviews lightly and we understand our box is not for everyone. The items you received in the April box are well valued, you can google the branded items to find pricing. The charcoal infused shower gloves you received alone are valued at $12.99. Although you received items YOU feel aren't valuable, please know that we do our best to support small business and showcase items you may have never heard of and your support helps them!
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