Q: I seen the past 3 months of boxes my friend has received. I've noticed that you make the boxes with Dollar Tree & Amazon Products when you are supposed to have Premium Subscription Box items! WHY?Asked by Kevin C., June 2021
Thanks for your question. We NEVER use dollar tree items in our Pink Sugar monthly boxes. Our monthly boxes are $15 and we periodically offer premium one time boxes for $30. Our premium boxes offer higher valued items than our monthly boxes, hence the name. Our products come from various small businesses and larger known brands. Each month we carefully curate boxes with familiar and unfamiliar brands, this give our subscribers the opportunity to try brands they may or may not be familiar with. Hope this helps.
Q: I want to buy this as a gift for my friend and want to buy 4 months. Then give her the option to renew subscription if she would like after the 4 months. How do I do that?Asked by Nicole H., June 2021
You can for sure gift this for 4 months. After 4 months should your friend wish to continue she can as her card to the account. Hope this help.
Q: Once officially a subscriber, when do the shipments ship?Asked by Annie R., May 2021
Once you subscribe your package ships immediately unlike most companies that ship on one set day a month.
Hope that helps.
I ordered this for my cousin's daughter for Christmas. I wasn't sure what to send her, but this turned out to be the perfect gift.
Awesome we are so glad you loved it and thanks for your order! Have a happy and safe holiday.
This box has a good variety of quality products that I will use.
Thanks Jessica we appreciate your review and were glad your enjoying our box!
Realty disappointed I got a bunch of drink mixes I won’t drink!!!!!
We’re sad to hear you did not enjoy your box. We understand the Pink Sugar box isn’t for everyone. We try our best to make each box great by adding fun new items you may or may not be familiar with. It would be amazing if our subscribers liked every single item in every single box each month, but of course that’s not realistic, however we thank you for giving us a try.
This was an extremely cheap, and flimsy subscription. I was deeply disappointed. I could of went to dollar tree for $5 for the items I received. Pretty bummed as the quality of my items were no where near the picture of examples given, I felt like I made a huge waste of money. Will not recommend.
We are so sorry to hear that you didn't enjoy our box. We NEVER use dollar tree items in our Pink Sugar monthly boxes. Each month we carefully curate boxes with familiar and unfamiliar brands, this gives our subscribers the opportunity to try brands they may or may not be familiar with. We also pride ourself on shipping our boxes immediately (which is not the norm for subscription boxes), but we also see you've given us a one star. We are sorry you were displeased.
This stuff is so disappointing. I have tried now for 3 months hoping it would get better and honest it's gotten worse.
Hi Tonya, we apologize your experience isn’t what you expected. We understand the Pink Sugar box isn’t for everyone and we appreciate your feedback and take your review seriously. Can you please provide us with more information about your experience and what we could have done better? We are always looking for ways to improve.
Para ser mi primera caja que pedí, me gusto mucho, siempre mantuvieron la comunicación conmigo vía email, tanto así que me hizo falta un producto en la caja, y están por enviármelo, muchas gracias por la atención brindada
Muchas gracias por tu reseña. Tu artículo adicional está en camino y estamos muy contentos de que te encante tu caja.
The little items in this box just was not for me. Can't wait to see what the next one brings.
For 20.00 a month that includes S&H, I expected a little more. I mean, an over priced tooth brush, these awful looking foils you put over your nails, Yuk! The bracelets for him and for her, I could purchase at the 99 cent store. The Other 2 items i could easily get at the 99 cent sore as well. I was really looking forward to this box based on the handful of pictures I saw on the Cratejoy website. But instead of higher quality items that appeared in the photos, what I received in my first box was not.
We definitely don't take one star reviews lightly and we understand our box is not for everyone. The items you received in the April box are well valued, you can google the branded items to find pricing. The charcoal infused shower gloves you received alone are valued at $12.99. Although you received items YOU feel aren't valuable, please know that we do our best to support small business and showcase items you may have never heard of and your support helps them!
I was disappointed with the items. I thought I was getting the box I signed up for.
Thanks for your review. We don't take your review lightly. Would love to hear more about the box you received. We will be reaching out to you via email as this is the first time we are hearing your from you about an issue.
I bought this box for my daughter's birthday and she loved it. All great things she will use. Only downfall is it came with a face mister to hydrate the skin, but it doesn't work. We followed all the instructions and still nothing.
Thanks for your review, we've sent you an email as this is the first time we are hearing about your product not working. These are easy thing to fix/replace, please refer to your email.
Oh what fun with Christmas in July!
This boxes theme is all about Summer! Enjoy your sunnies, an amazing 4oz. strawberry glitter candle, lip mask, heart drop glitter earring and bath bombs.
What better way to reflect on the summer ending with this fun box, filled with all the essentials needed to get through the month.
The perfect self care essentials for the fall season.
Get ready for the holiday's with this December box, perfect for that cold winter night.