I stumbled across this box from a social media post an influencer I follow posted. I was in love with all the items and the price point. Couldn't beat all the wonderful goodies for the price!
I was impressed overall with quality, quantity, and quick shipping!
All of the boxes I have received have sucked the last one was missing half of the products none of them have been worth the money
Hi Ashlie,
Thanks for your message. While we understand you weren’t pleased with any of the 4 boxes you received, this is the first time we’re hearing about your concern. Had we been privy to your concerns we could have addressed them for you and future subscribers. We don’t take a one star review lightly with negative shipping reviews, especially since we’ve shipped each of your boxes within 2 days of ordering. It seems like theirs more to your concern and we’d love to hear and address your issues directly.
The box was good, but I was not a fan of the sanitizer product. It seemed to be the bulk of the box soni was a little disappointed.
Fast shipping, but the items in the box were really cheaply made and not worth a whole lot. I don’t think it was worth the money,
First box arrived, not that impressed. Hopefully the next 2 that we paid for are a little better.
I renewed my subscription 11/28 and received the confirmation email and that was it. No boxes have been delivered. I HAVE reached out to customer service several times and I am getting no where. Save your money and don't buy anything. Check the reviews on TrustPilot.
Hi Debbie,
Please update your review as we have been working with you directly. We also are waiting to hear back from cratejoy on your specific concern. Thank you for working with us to contact them. FYI we are not on Trust Pilot that is not the Pink Sugar box, different company.
Very nice!
supercute. love it.
Horrible. Not worth the monthly fee AT ALL. I feel completely ripped off and am trying to end my subscription
Hi Laura,
We apologize your experience with the Pink Sugar box over the past 7 months is not what you expected, this is the first time we are hearing about your concern. We will reach out via email to see how we can better serve you.
Loved it. It had just the right amount of things
Could be better
Hi Hannah,
Thanks for your feedback! We’d love to hear more about how we could make the Pink Sugar box better. Please email us at info@thepinksugarbox with details, it helps you and other subscribers.
Thanks
TPST
First box and I loved it! Fast shipping, affordable and customer service is great! Excited for next month!
Fast shipment. Alot of nice good quality stuff
This was an awesome box, loved everything in and it was good quality.
I liked my box. I like the things that were in the box. I can’t wait to get my box next month.
Loved everything.
I was not impressed with this box. Very disappointed.
Hi Hilary,
We are so sorry to hear that you were not please with your box. We understand our box is not for everyone and every box may not be your favorite. We try our best to offer a variety of brands. We'd love to hear more about what you would like to see in our boxes. Please feel free to email us.
Thanks for the feedback.
Very disappointed in this box. Please do not send covid kits, this is supposed to be fun.
Hi Lacy,
We are so sorry you were disappointed with your box for your niece. We appreciate you being a subscriber for the last 4 months. While we try our best to make every box fun and perfect, we of course can't please every single subscribers needs every month. The go travel kit was not a covid kit, specifically those getting ready to travel because it's starting to be safer to do so. I apologize you weren't happy and we will be sending you something special.
The box was smashed and a little torn up - but luckily the products were not impacted and remained in good condition. I liked the variety of products.
My niece loved her Christmas gift. I love how there’s a card to tell you exactly what you get. You guys hit it out of the park for her.
Wondering if there is a way to request silver jewelry instead of gold. The box was for my daughter and she doesn’t like/wear gold jewelry so many of the items have gone unused
Hi Saundra,
Thanks for your feedback! We will definitely take this into consideration. Thank you for the feedback, it helps us to continue to offer our subscribers what they want.
I've been getting this box for almost a year now, and I love it. It always has cute jewelry, a variety of self care and beauty items, and items from small businesses so I'm constantly discovering new products. Totally worth the money, and love that there's a quarterly option.
perfect... loved the earrings, lip gloss, cleanser, lotion and face brush
Terrible,cheap low quality items ...Considering the competition out here-I have over 6 other beauty subscriptions-im embarrassed for the people running this box subscription...I have given it many chances to improve and for some reason it gets worse
Hi Daphne,
We are very sorry to hear that over the past 10 months you were not please with your box. Our box is not only a beauty box, but a lifestyle box therefore it may not compare exactly with your other subscriptions. This is the first message we are receiving about your dissatisfaction, had we known there was an issue, we would have definitely taken care of your concern, we pride ourselves on customer service. We do not take a one star review lightly and appreciate your feedback, feel free to email us with any additional concerns.