Q: Do I need to purchase a pot for my plant or can it stay in its plastic pot for a while?Asked by Laurel H., September 2019
Q: How do I cancel my subscription? Asked by Cathy J., August 2019
Hi Cathy,
Subscriptions can be cancelled by logging into your account and editing the subscription you wish you cancel. Alternatively, we’re always happy to help process any requests. Let us know if you have any other questions!
I Hope I only ordered one box .One box is all I need thank u.
Q: Where do these shop from United States shipping is too much for me to try Asked by Deanna M., July 2019
Hi Deanna,
We currently ship from the western panhandle of Florida and use expedited 3 day shipping to help minimize travel times for the live plants included in each box. Let us know if we can help answer any other questions!
Pensacola, Florida
Q: I wrote a review on my first plant “the twister” 1 week after I received it. I never had any new growth with it and it appeared dead shortly thereafter. I was told to give it time. It’s DEAD! Asked by Patricia K., November 2019
Hi Patricia,
We’ve sent you a message regarding your experience, and we’re happy to answer any questions you may have.
While the plant was in great shape and the ceramic planter is nice, I am mildly disappointed that it is a generic houseplant I can find in mass quantity at any home and garden center in multiple colors. I was hoping this subscription would include lesser known or more unusual houseplants. Will gladly give it a couple more months, hopefully this was the only dud. I recieved the single yellow, other pic is at the local garden center.
Thanks for your review, Jenn! We listen closely to all feedback and appreciate you letting us know about your experience. We hope to wow you with new plants in the future! Happy Planting!
My new obsession! I love everything about this box! The plant is beautiful! I don’t have a green thumb but I think I can keep this baby alive with the instructions that were sent!
I received my first plant box today and was very impressed overall with packaging and contents. I love my new Big Twister plant! I look forward to many more beautiful plants to fill my home. I named my plant Twizzy, the Big Twister. :)
Awesome to hear, Tracey! Offer Twizzy lots of light and plenty of water while it's still growing season and you'll be rewarded with the cutest curly new growth.
I just wanted some extra green in my home ... but this ended up being my favorite subscription. The plants are well packaged, the pots are cute and sometimes we get an extra gift (this month I got an adorable nail brush).
I was SO impressed with my first box! I received a HUGE Walking Kalanchoe, which came in perfect condition - better than I would have found at my local greenhouse. This gorgeous plant is potted up now and doing beautifully. I can't wait for next month!
This was my first box from this subscription- I have growing plant collection and liked the idea of getting different plants (and a pot) in the mail. The pot was well sized and came with a drip tray- it was themed like a coffee mug and saucer. The plant was big and healthy looking- well packed. I'm not super fond of succulents (I always over water) so I am hoping the next shipment is a different type of plant. This came with potting soil and a cute hand drawn style information sheet. It also included a plant magnet and wooden spoon shaped label.