Never received package and I am due to be charged again on the 11th, I have contacted several times regarding shipment and no response. I am about to ask for a refund and cancel prescription all together if I don’t hear something soon.
Hi Meghann, we definitely understand your concerns. However, there seems to be a misunderstanding here regarding our shipping cycle, and your shipment.
To clarify: You signed up for your first box on January 7, which means your first box was slated to ship the first week of February. This billing and shipping cycle is determined by Cratejoy, which is explained in an immediate email that all new customers receive. Additionally, this information is also clearly stated on our Cratejoy listing page, available for everyone to reference prior to placing an order. Aside from this information being publicly posted in multiple places, we also reached out to you directly, since you wrote this review before contacting us. Once your review was written, your order was cancelled, and...
I absolutely recommend the subscription boxes from The Pleasure Parlor!
The bad reviews re: shipping timelines are not accurate- the timing for shipment is very CLEAR when your order is placed.
TPP is a small company- it’s not amazon prime!
The owner and her assistant have been responsive to my inquiries.
Casey, the owner, is an absolute wealth of knowledge.
I’ve emailed her regarding my subscription and also questions about toys and other products.
She is gracious with her busy schedule and answers my questions. She knows this industry very well and I love being able to ask her anything- it’s like having my own personal shopper.
I definitely recommend this subscription box! When ordering make sure to read the timing for shipments and avoid frustration!!
My third box in once again a winner. There’s always at least one toy, and I’ve gotten a really nice variety of lotions and lives and other novelties to make our experience new and exciting. I’m still pretty new to the bedroom toy experience, so not having to choose what to buy, as someone who’s totally clueless about such things, has been great. And I haven’t gotten something that my husband and I haven’t enjoyed yet.
The delivery is fast and the customer service is amazing! My questions were answered completely and promptly! The products are good and AMAZING! Looking forward to my next box!
Casey (the owner of Pleasure Parlor) went above and beyond to answer any questions I had. I accidentally received an item that did not pertain to my female/female subscription and she corrected it ASAP. We enjoyed most of our items. This is definitely a fun subscription and I looked forward to the boxes.
This months box was once again amazing. Always a mix of fun products! I can’t wait to try out the stuff!
I got me second box this month and it’s just as lovely as the first one. The toys are fun and the lotions and lubes are great quality! I’m still new to toys in the bedroom, so it’s really nice that they have different levels of boxes for everyone. I highly recommend!
As my addiction to subscription boxes becomes out of control, I thought I would get this box as a playful gift for my husband. The box came extremely quickly! I have been having some issues with never receiving my subscriptions from other companies so this was a relief. It comes in a very discreet box which I liked as well. It was so fun opening the box up with my husband and all the items were really good quality. It wasn't just a bunch of vibrators, which seems to be what a lot of sexually oriented boxes mostly are. The range of items were great. We had so much fun with the starter box I decided to try to "No Safe Word" box for next month, so we will see! They even send out an email after you receive your box to give you the details on all the items. Just a super fun, worth-while box!
A GREAT experience. Wonderful variety every month. The best customer service and care put into each order. This company listens to your preferences and makes them happen with wonderful, fast communication. Absolutely recommend! Thank you!!!!
Wonderful customer service, wonderful products and for a great price. One of the best experiences I have had when dealing with customer service!! I would recommend this to anyone looking for this sort of subscription.
I was so excited to receive this box and when it came it was what I thought it was going to be. My boyfriend and I opened it together and used to the products through the month. Customer service and the personal touch from them is amazing. I would high recommend this box.
My boyfriend and I just got our first box and we were ecstatic! It was full of awesome games, samples, toys! Unfortunately one of our products was defective, but i sent a quick email that was on the personalized letter we received and I got a response within the hour saying I had a replacement on the way! I am so happy I found this service! It takes the embarrassment of going out to a store and the ignorance of not knowing what to order online! Highly recommend for couples who like to get intimate in many ways!
My wife and I had a great time opening the box from The Pleasure Parlor and discovering the items inside. They were items we probably wouldn't chosen on our own but it was fun trying out the items and we loved all of them! We're looking forward to the next package and seeing what surprises await us.
I had ordered a solo box but had recieved a couples item. This company was so quick to correct this error. Now I will be sent a solo item with no extra charge and they still said for me to keep the couples item. Just amazing. Please disregard my previous review. These people really care. 😍 thank you so much.
The box is simply amazing and has some interesting and fun stuff in it! I am definitely going to keep the subscription and I will for sure recommend this to everyone I know!! Also I love the customer service from Casey Murphy!
All in all this subscription is amazing
I absolutely loveeeeeeeee the satisfyer 2 that was sent in my first package ❤️
I have received a few boxes so far and oh boy! I am seriously enjoying them! I did not think I would like them as much as I do. The items are very interesting and fun. Definitely worth it!
I subscribe to the No Safeword box, and while the word kink can be scary to a lot of people, this box is far from scary! From my first box, the communication about my box contents and my personal preferences has been top notch. I had a defective item, and was sent a replacement right away, and was sent extra batteries for my toy.
These boxes have been super fun too! From glittery unicorn pasties, to a beautiful satin eye mask (double use for sleeping!) to a silly hentai VHS (yes, VHS), the boxes and items I've received have been thoughtful, fun, and accessible. Any and all questions and comments I've had have been heard, and never has a box felt top extreme.
Sex care is self care and this is by far my favorite self care ever.
I bought this as a gift for my SO as a way to say I love you, you're sexy, etc, etc... but it's done sooooooooo much more. It's been an incredible experience. Here's why:
1. Customer service and responsiveness is above and beyond.
2. The contents of the box are amazing.
3. We decided to say yes to whatever came in the box and see what happens. (All good things!)
4. No pressure, no questions, no judgement. We aren't choosing the items ourselves or for each other so there is no ego or unspoken statement behind the items.
5. It is something we REALLY look forward to. We spend the month wondering what the box will bring and it adds to the excitement. Honestly, I wish there was a biweekly subscription!
6. Did I mention customer service? It truly is the absolute best.
If you are looking for something that is thoughtful, exciting and takes intimacy to another level, this is it. Believe worth every penny.
I loved my box; got three big items and two small samples but I loved what I recieved. Recieved tracking and updates throughout process. Box Definitely looked discrete lol noisy neighbors so it was a must
The month I tried this box, I received a set of kegel balls and an intimate wash. I am giving four stars because both items are very high quality and are a good value considering the price of the box. The reason that I’m not giving five stars is because these items weren’t exactly the “fun” I was looking for. Perhaps not the items I wanted, but I do enjoy the self-care aspect.
I wish i could edit my first review. I received a defective product and wrote a bad review. Sender did not receive my email, sent thru this site. Once they saw the review, i was responded to right away and offered new product or refund. all is good and this vendor is a pleasure to work with.
All i can say is wow!For 88 $ a month i can honestly say i wasn't expecting to get such a great package thats why i cancelled after my first order to see what i got now that i have received it wow. Im going to reactivate my subscription for a few more months to see what other awesome stuff i can get!
I was billed twice and have yet to receive 1 box.
Hi Tiffani, we exchanged direct correspondence with you explaining the shipping schedule (which is stated on Cratejoy prior to placing an order) when you emailed us shortly after subscribing on November 14. To clarify once more, all orders placed from November 1 until the 30th were not scheduled to ship until the week of December 7, as per the Cratejoy shipping cycle. We never received a response from you. You proceeded to file a dispute with your credit card company -- before your first box was scheduled to ship -- reason listed as 'charge not recognized'. Knowing that you had personally emailed us prior to this dispute indicates that you were aware of the order you placed. We had responded to you addressing your inquiry,...
You have horrible customer service the box I received was for solo play when I picked couples. EXTREMELY late delivery when asked for a tracking I was ignored. One 9.99 virbrator and 2-2.99 lubes and some vamped up baby wipes is definitely not worth the 43.00 infact it was more stressful to wonder if a package was even coming
I contacted them first on the 8th of November to see is they had a tracking number they quickly emailed me that it was shipped but no tracking. I emailed 2 other times with no response. I finally get my crappie tiny box and the label says it was printed on the 15th!! They don’t ship on time and they are FRAUDS go somewhere else that has a lot better communication