Completely dissatisfied with this experience. Will never attempt order through this company or Cratejoy again
Edit to add
If you are expecting the excellent communication that other sellers on CrateJoy always provide this isn't the place you are going to get it. There were no updates, no shipping emails, and no tracking information provided under my gift information. I assumed this was standard practice from the other gifts I have given on this platform but I guess not.
I don't yet know the quality of the product. I have left a message for my dad to let me know what he thinks of them when he gets a chance.
I ordered this in March 2020. They failed to ship to my gift recipient in April and I have had no contact about a shipment for May. I am feeling ripped off.
Thank you for your feedback. We have reached out to you via email regarding this shipment. Our records indicated that the first package was delivered on April 28th and that the second shipment is currently in transit. If your recipient does not receive their packages please feel free to contact our customer service department directly by phone at 1 800 625 8238 and we’ll be happy to assist you.
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