Ask the community and get help from thousands of informed subscribers.
Love all the vinyl i got the first 2 months (October and November), on december (for chrismast i assume) i got my box at the end of january but with 5 vinyl so i do not know if this was a extra gift or i should considerer two months (altough it would be missed 1 vinyl) and i still do not get my shipment of january, febreaury and march. I assume this is because i live at Peru, no so many costumers from here.... but i would love to have more feedbacks to the status.
Anyhow, i still recomened....the hand picking selection is really really good when a i get it hehehe
Ordered nearly two months ago, still have not receive a shipment, though I've been told there are two shipments on the way, there has been no tracking number provided, and that last communication was 3 1/2 weeks ago. very poor communication. Seller no longer responding to my inquiries...
I'm really disappointed as I was excited about receiving the products offered by this seller and was looking forward to expanding my collection.
I've enjoyed receiving my hand selected vinyls. Great choices. Correspondance with the guys has been friendly. Able to pick some interesting albums I've never heard whilst still being something not too radically different from my taste. I also bought some vinyl cleaning gel from them which has been superb.
Was looking to start a vinyl collection but was unsure where to start. The team at the Retro got back to my query within 24 hours with an informative friendly response. I decided to go ahead with the monthly record club as it is great value for money in my opinion. So far I have 12 records to date and I should be receiving my next box in two week. The records are packaged very well and sound incredible! I would definitely recommend The Retro Store!
Had bought records previously but had been left dissatisfied with the quality. I contacted the retro store and within a few hours they had responded to me giving me all the info I needed. I signed up for the subscription boxes and am very happy with the products received.
A brilliant, quick service from an excellent company! Would not hesitate to recommend.
I was really excited to find this box at first. With the club being overseas the records would be a little different then what are in the US. Well my packages arrived over a month late with shipments 1 and 2 together. As of writing this I still have not received the last shipment. This may just be a better box for people closer to the sellers home. I would not recommend this for anyone in the US unless you want to wait a long time.
Thanks so much for your review. I totally understand that the shipping time wasn't ideal. I do have some exciting news though! I have partnered with a record store in the USA, and with the same quality control and branding, we'll be sending out orders which will arrive within 3 days rather than 2 months starting in January!
I know your experience wasn't ideal, and I'm making changes operationally to stop it from happening again.
Thanks again :)