Q: Is there a way to ship a box to Canada?Asked by Apple J., January 2020
Hi Apple! Unfortunately, we are not currently able to offer shipping outside of the US due to customs restrictions. However, we are happy to ship to any address within the US.
Hi Apple! Unfortunately, we are not currently able to offer shipping outside of the US due to customs restrictions. However, we are happy to ship to any address within the US. Juliana @The Russia Box
Q: can I pick a date for the first delivery? I would like to have the initial box in hand to "gift" and then have the firsts delivery begin the following month with a different box. is this possible?Asked by Kathleen H., November 2019
Hi Kathleen! Ongoing boxes are shipped the first full week of the month. However, for your first box, you can subscribe and contact us and we will do our best to accommodate your request!
Q: Why don't you guys post outside of the USA? I'm in New Zealand! Please please let me know when you will post out to here !! ThanksAsked by Katerina M., June 2019
Hi Katerina! We'd love to offer international shipping but are unable to do so at this time because of the high cost of shipping, the length of time for international shipping & customs, the fragile nature of foods and the import rules for shipping food products that vary country to country.
So far we have had 2 of your boxes and have been really excited to sample them. My daughter lived in Vyborg for a year and this has brought such memories back. Thank you for the opportunity to enjoy so many unique Russian sweets.
I absolutely loved this. The food was awesome and the mystery prize thing was really neat
I ordered this for my son who loves all things Russian! He's even learning the Russian language! He was thrilled to receive this in the mail and immediately pinned the Russian flag pin to his ushanka. The printout describing the theme of the month and each item included was a nice touch! We are huge fans of tea so we'll really enjoy sharing these over a nice cup!
Delicious candies and snacks, excellent packaging. Definitely worth grabbing these for at least a few months if you're interested in trying new snacks from eastern Europe.
I’ve always wanted to visit Russia since I was in first grade!! I’m 25 now and I’m learning Russian and Romanian. The person who makes this box makes me so happy I love it so much thank u for making me happy!!! Your box turkey saved my life.
Can someone tell me how to cancel. I ordered 1 month for Christmas and then I was charged again at the beginning of January for another box that i did not ask gor
Zdravstvuite (Hello)! Thank you for subscribing to The Russia Box. You can cancel your ongoing subscription anytime through your customer account or by emailing us and requesting a cancellation. It looks like your subscription was successfully cancelled today, however if there is anything we can do for you, please don't hesitate to reach out! Thank you for giving us a try! Juliana @The Russia Box
The box was cute, stuff looked good. The customer service however is topnotch. Very responsive , very good. I only gave it four as it was not exactly what i was looking for but if you are interested in this box, This company shipped quickly, responds quickly and seems to be very customer oriented.
I was very disappointed because this box was filled with nothing but sweets. And half of it was cheap hard candies. This box is much too expensive for the level of food it contained,
****Customer Service was totally awesome. Immediately rseponded and made me very happy.
Zdravstvuite (Hello) Theresa,
Thank you for your feedback! I'm sorry to hear that The Russia Box was not a good fit for you. As mentioned in the examples in the box description, most Russian, Soviet and Eastern European snacks are traditionally sweet, not savory. The box you received weighed approximately 2lb and contained 10 different types of snacks, including 2 large items, 2 medium size items and approximately 32 candies in a variety of chocolate, caramel, and fruit flavors. It also included an adorable Ghzel' or Khokhloma souvenir imported from Russia. We love our subscribers and strive to provide excellent customer service! I have reached out to you via email to provide you with assistance regarding your order. Thank...
I typically just do a 1 month subscription and cancel afterwards, but after the first month I had to know what was next! I love the snacks and treats that come in the box as well as the little gift that comes with it!
I am obsessed with these boxes. I was adopted from Russia, so getting back to my roots is really fun and exciting. If you are interested in getting this box for fun, culture, or just to try the foods, I highly recommend!
This box featured 10 different types of snacks, approximately 22 items and two authentic circulated soviet coins (items may have varied).
This box featured 8-10 different types of snacks, approximately 20 items and a Matryoshka Key Chain (items may have varied).
This box featured 9 different types of snacks, approximately 21 items and a Khokhloma Egg Coloring Kit (items may have varied).
This box featured 10 different types of snacks, approximately 30 items and a genuine Russian souvenir (items may have varied).
Enjoy our winter themed Russia Box full of delicious sweet snacks, folk arts and colors!