Ordered August 1 still waiting and its almost October. I have emailed MULTIPLE times with no response. I also bought as a gift for my daughters friend. Very embarrassing that she never received her box. I ended up buying a new gift because I have not received an amswer back.
Thank you for your review. We do not have any emails relating to this subscription as we searched firstname.lastname@example.org and could not find any communications, so we are sorry that we were unable to let you know to double check the subscription description and type of box that you were ordering. The Mini Spirit Box subscription is a bi-monthly box full of goodies that have been included in past boxes to give the customer a great way to try out Spirit Box.
The description is "The cutest way to get started with Spirit Box! Not sure if they would like a subscription? Try our bi-monthly option that will offer 4-6 items that have previously been included in our monthly teen and jr. subscription boxes. They may or may not be all the same. Great for girls ages 5-12 Your box may include a bow, headband, makeup, trendy products, skin care, and more! If you are a current subscriber, this box would not be a great fit-you may already have many of these items. Boxes will begin shipping at the end of April and again in June, Aug, October and Dec. " And at the bottom of the subscribe page the FAQs outline the different boxes and ship dates. https://myspiritbox.cratejoy.com/ and scroll to the bottom. Your order on August 2nd was after our deadline for the August shipment so you would not have been included in the August box shipment. You are however included in the October shipment that we are preparing for October deliveries.
We are truly sorry that communication did not occur as we could have easily sent out a box if it was a gift outside of our normal ship dates. We want to make sure the kids are happy and it saddens us that the kids feel bad about waiting.
If you decide to continue with Spirit Box, your boxes will be shipped in October, unless you would like to email us and ask for the special delivery and we will accommodate the special request. All orders in October and November are for the December shipment. The next boxes will not ship until December as they are bi-monthly. Please use email: email@example.com to communicate with us so we can assist you in the best way possible.