If only they would respond...but no
by Jacqi written 4 months ago
I had such high hopes for this subscription! I really wanted to give my daughter a gift she could be excited about every month. But the problems started before I received the first box.
I subscribed on May 30, 2017. Then my account was charged on June 15th to "renew." I guess they operate different than any other subscription and actually counted May as a subscription month even though they didn't send send a box until after the renewal in June. I have repeatedly tried to contact the company by email to get clarification and the second box, but no such luck. I sent my 5th email just minutes ago. So as you may guess I wasn't about to allow more charges since I have already paid for two and only received one...i have received 2 emails in 2 days about my payment not going through. If only they were as diligent in responding to customer inquiries as they are with sending out billing notices.
When we finally received the one and only box that has come, my daughter got so excited about the led fidget spinner that was included, until she tried to use it. Unfortunately the lights on two of the 3 spinner arms don't work. Nothing makes a young teen happier than receiving things that don't work. It was such a let down for her. I sent an email about that as well but I bet you can guess...no response.
I have never experienced this type of service with any company related to the cheer industry and definitely not from something with the CheerMad seal of approval. I am so very unhappy and I highly recommend choosing a different subscription.
The only reason I am giving this subscription 1 star is because I have to in order to post the review.
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by CharleneKucirek written 9 months ago
Spirit box has been a joy for my daughter month after month. It introduces new products and services that we wouldn't have otherwise heard of. My daughter gets so excited when it's around the time she gets her box she'll ask everyday if it's arrived. Making videos and taking pictures and representing a company that truly cares about their ambassadors brings us joy💜 Love that my little ones have something that they can look forward to every month that speaks to them and their love of the sport.
Everything I need all in one place!
by Dana written 10 months ago
I thought I posted this sooner, so sorry for the delay!
I love this box and the fact that it has so much all in one place. My box had clothing items, beauty items, an adorable bow, and MORE! It was great to learn about new companies, try out new products, and it is a LOT considering the price. I am already looking forward to getting next months box as well, and seeing the new products!
If you would like to see my unboxing video and learn more about what I got in my box, check it out here: https://www.youtube.com/watch?v=SHR-_7DAf1M&t=13s