If only they would respond...but no
by Jacqi written 4 months ago
I had such high hopes for this subscription! I really wanted to give my daughter a gift she could be excited about every month. But the problems started before I received the first box.
I subscribed on May 30, 2017. Then my account was charged on June 15th to "renew." I guess they operate different than any other subscription and actually counted May as a subscription month even though they didn't send send a box until after the renewal in June. I have repeatedly tried to contact the company by email to get clarification and the second box, but no such luck. I sent my 5th email just minutes ago. So as you may guess I wasn't about to allow more charges since I have already paid for two and only received one...i have received 2 emails in 2 days about my payment not going through. If only they were as diligent in responding to customer inquiries as they are with sending out billing notices.
When we finally received the one and only box that has come, my daughter got so excited about the led fidget spinner that was included, until she tried to use it. Unfortunately the lights on two of the 3 spinner arms don't work. Nothing makes a young teen happier than receiving things that don't work. It was such a let down for her. I sent an email about that as well but I bet you can guess...no response.
I have never experienced this type of service with any company related to the cheer industry and definitely not from something with the CheerMad seal of approval. I am so very unhappy and I highly recommend choosing a different subscription.
The only reason I am giving this subscription 1 star is because I have to in order to post the review.
Great! Use chark2201 for 10% off
by CharleneKucirek written 9 months ago
Spirit box has been a joy for my daughter month after month. It introduces new products and services that we wouldn't have otherwise heard of. My daughter gets so excited when it's around the time she gets her box she'll ask everyday if it's arrived. Making videos and taking pictures and representing a company that truly cares about their ambassadors brings us joy💜 Love that my little ones have something that they can look forward to every month that speaks to them and their love of the sport.
Everything I need all in one place!
by Dana written 10 months ago
I thought I posted this sooner, so sorry for the delay!
I love this box and the fact that it has so much all in one place. My box had clothing items, beauty items, an adorable bow, and MORE! It was great to learn about new companies, try out new products, and it is a LOT considering the price. I am already looking forward to getting next months box as well, and seeing the new products!
If you would like to see my unboxing video and learn more about what I got in my box, check it out here: https://www.youtube.com/watch?v=SHR-_7DAf1M&t=13s
I'm A 14yr old Cheerleader
by Aisling written last year
I have been a subscriber since the beginning and am still excited each month to open my box. Love the monthly themes and the bows have been a great asset to my themed team practices. I do bounce around with other subscriptions but am happy to report I'm keeping this one!
Worst customer service!!!
by Tyri written last year
I am a huge believer in customer service and this box doesn't have it!!! Emailed 3x and phoned numerous with leaving messages. Not one reply back. Never did receive a box. DO NOT order this box!
Big BANG for your $
by Kelly written last year
Have been a subscriber since the launch and not one box was a disappointment. It amazes me the full size products we have received and the quality in all items picked. Each months box follows a theme that is useful and right on the money. I've tried monthly subscriptions before and they never last. This really connects with my daughter and I, so I can see us being loyal customers.
by Brandi written last year
My girls have been cheerleading most of their lives. They eat, breath, and sleep cheerleading, so when we heard about Spirit Box, we were naturally ecstatic! The girls couldn't wait to receive their first box. When we received our first box, it exceeded our expectations. For just 27.00 per month, the girls receive products such as a cheer bow, headbands, makeup, teasing combs, and cheer clothing! In addition to all that, and my favorite item, the box always includes a Rock Your Hair product. I would definitely recommend this subscription box to any cheerleader, dancer, or dancer! Each box is thematic and is filled with so many fun items!
We love Spirit Box!
by Lisa written last year
We absolutely love Spirit Box. My daughter has been receiving one since the very first box in April. Each month has been full of surprises and new items from bows to beauty products. Every month we look forward to the delivery and can't wait to see what's been included. This is a brilliant idea and an easy way to stock up on items necessary to every cheerleader!
We just love Spirit Box!!!!
by Sophia written last year
What a great product for cheerleaders! My daughter has absolutely loved every single box!