have tried to message the seller multiple times. i filled out the survey before the box shipped, when i subscribed...and put that i don't eat beef and i like sweet white wines essentially...not only did they send me a beef cook book and a beef thermometer (the one thing i said i DO NOT eat!!!!) and they sent me all dry wines that I will never drink. I want my money back and i want to return the products. they are ignoring my messages.
Hi Natalie,
When looking at your survey, you mentioned that you prefer white wine, so we included all white wines in your box. You also said that your wine preference is "exotic" and that you would "try anything once," which to us means you are adventurous with the flavor and style of wines you drink. On your survey, there was no mention of you only liking sweet wines and hating dry wines. Based upon your responses to our survey we gave you some amazing wines that were hand-picked to fit these preferences.
We included bonus items from a long-term partner of ours, the Texas Beef Council, as a special welcome to the club. The only mention of food on your survey was the response of...