I waited months, nothing, contacted seller, nothing, emailed them directly; with that I recieved about 3 emails telling me they contacted the seller, received nothing,and now waiting. I haven't gotten a refund and every now and then I get an email saying something along the lines of: by waiting longer you are saying the problem has been felt with and everything is good...I keep telling them no. This is so aggravating
Ps I ordered this back in september
I was so excited when I can across this subscription for the hubby. I have two other subscriptions through crate joy and are thrilled with them so I purchased one as a gift for my guy. Prepaid for 3 months and waited till an entire month has passed....nothing. I have tried to contact seller multiple times to no avail. However the seller had no problem taking my money 3 days after the order was placed. It appears I am not the only unsatisfied customer. CRATE JOY HELP US PLEASE.
I have paid for a box for my husband for March and April and renewed on the 15th of April and still have not received a box and when contacting CS I got no response and I have contacted them on numerous occasions and still no response to my request for either my money back or the 3 boxes I've paid for. I sent another email, this would be the 4th time sending it and have yet to get a response from them about why I haven't received anything yet. I feel scamed!😣😤😭
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