Q: I am very upset! I have been waiting over a month to receive my box! And I ordered it before the 28th and I ordered it before the 7th! Where is my box? I have also tried emailing no responseAsked by Aiko C., January 2021
Q: When will my box ship?Asked by Juilia M., January 2021
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Q: What’s the difference between the 3 subscriptions? How are they each different from one another? Asked by Just K., September 2020
Hello, The subscriptions differ in product size and quantity only. Each subscription features the same quality brands and products, but our Vnus bag features 3 mini versions of our full size offerings and samples and our Vnus Box typically features 5 full size products.
I offered Vnus Box for a friend for her Birthday and she said that “They actually had a card in there that was directed at me since my friend told them it was a birthday present! I truly loved the originality and the thought they had about giving me a Hand Written card for my 24th birthday. It’s a great feeling and I really appreciate it since during these times it's difficult to find things that make you smile like this. The products are also great! I was surprised to find out that they were Vegan and all-natural, I just subscribe to get it next month :)”
Wow, Customer service is really here for you at Vnus Box. I thought I haven’t received my box as I was changing address and may have forgot to update my profile but they confirmed that they have sent an extra box just in case to both address and that I may keep it as a Christmas Gift to my daughter. I was surprised and frankly happy that they’re not just thinking about money. To say thank you I also subscribed my daughter to next months box since she loves it too! Thanks Vnus!
Wow!! I am so happy with my Vnus box! My box is filled with so many goodies and everything smells so yummy! Customer service was amazing! Quick with the responses and overall super sweet. The shipping was quick as well. I cannot wait to order my next box. Thank you so much!!
The shipping is a bit wonky, but the quality of the items is great
This box has great products! I love that it has vegan products and it's owned by a black woman I will continue to supporr.
The box arrived in a timely manner. The recipient really enjoyed the products and can't wait to try them. The purple (recipient's favorite color!) tote bag included in the box was the "cherry on top"!
I purchased a Vnus Box after hearing how Vnus is helping women in shelters! The body wash smells so good.
The quality of products, the quick ship time and the ease of ordering makes this a slam dunk gift! A great birthday present!
Fantastic box! VNUS has done an excellent job in gathering quality products from black-owned businesses to provide. As a newer company, I can see the selection of items growing each month, and I've loved every item received! Wonderful scents and ingredients :)
I wish I could review this box; FedEx had been 'pending' for over a month. Shipping issues happen, I get it, but if you're a startup you need to focus on customer service. It's paramount.
I've written 4 times now to the seller and zero response. It's too bad. Such a good idea for a subscription but so poorly served. Even if the package comes, at this point, I'll look for a different subscription next time and sing recommend this. Sorry.
*Updating. A week after writing this the box came. Things look nice I hope my wife will enjoy it. Not sure if this is the original package or my initial review got things moving but happy to have it.
Our Fall box's theme is "Fall in love with You" Our featured brands are Savage X Fenty, KNC Beauty, and Flawless by Gabby! This is our Self- Love box that includes products from Black Female led brands that will remind you that Self- Love matters! Enjoy skincare, beauty and body products from these black-owned brands that will make you feel good inside and out!