The Willoughby Book Club Ltd reviewsReviews
Write a Review4.2
Average Subscriber RatingExcellent product, just as promised!
Apr 19, 2019
Bailey L.
I am so happy I signed up for the Bespoke box, it’s the first person-specific book box I found myself really happy with! They seem to really know their stuff when it comes to picking books, because the book that arrived is exactly the sort of thing I was hoping for! My book arrived quickly and in excellent shape. I’m excited for my next books!
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New book, new author... excellent!
Feb 14, 2020
Alina B.
I love it! I can't wait to receive the next one. Thank you very much!
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I Absolutely love, truly personalised
Oct 12, 2020
Samira M.
I received my first book from my bespoke 6 months subscription. I fell completely in love, the packaging was beautiful with royal blue recyclable paper. I got a bookmark and a beautiful postcard. The book was perfect for me. I got the Stubborn Archivist by Tara Rodriguez Fowler and it perfectly suits my taste in books. Willoughby book club definitely hooked me from the first subscription box! I can't wait for next book.
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An interesting first box subscription.
Oct 06, 2019
Wendy T.
The book sound interesting and has most of the things I like in a story.
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Satisfied costumer
Sep 30, 2020
Emma F.
Have been very pleased to see every genre I've mentioned included in this box so after the first four months. I'm always excited to see the next book coming up. I definitely wouldn't have found any of these books by myself.
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Shipment and communication
Jul 22, 2020
Janne L.
Sadly it seems my order shipped on the seventh of this month and there is no sign of it I have tried contacting you guys twice and yet no reply that i have noticed🤔 i wish you would provide a tracking code for shipments or atleast try to answer back faster remains to be seen if my packade arrives.
EDIT.1 okay book arrived finally last week the packade it cam in was slightly less sturdy what i am used to but it was decent and book itself was along my alley big minus though for communication and missing a tracking code to check on packade progress
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Novel Perfection
Mar 11, 2019
Samantha M.
I have tried a number of book subscriptions that have claimed a lot, and failed in many ways. Willoughby Book Club is not one of them. They have sent me books that fit my taste in genre and subject, and have sent me the book that I never knew I needed, every time.
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First Book Received
Apr 10, 2019
Rosemary D.
I just got my first book. It was obvious they folks at WBC really paid attention to my preferences. The book arrived in the USA in perfect condition. I also purchased a gift card from them for my niece's 30th birthday a few months ago. She report the same. Regarding the gift card, it came in a lovey box. They accommodated my request to write "do not open until...."on the out side packaging. We are now a WBC family.
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5 Stars: Love the Service
Oct 23, 2019
Nikki K.
The books I've received so far have been great. They are both well suited to my genre preferences and books I haven't read yet. I'd recommend this to anyone loves to read and isn't too picky about themselves being the ones to pick out the book. It's an awesome service.
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Great book subscription
Sep 12, 2019
Becky P.
I got my first box this week and I am very excited. The selection is just the type of book I love to read but from an author I have not read before. The way the book was packaged was really nice as well. I look forward to more from this book club.
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They get me
Sep 12, 2019
Rhiann P.
The books curated for me fit my tastes so well it's scary and are usually unknown to me so they are perfect additions to my library. The book always arrives in perfect condition.
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The red queen
Jul 12, 2019
Zoe L.
My daughter loved this book. She couldn't put it down and is excited about next month's book.
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Renewed!
May 23, 2019
Pamela C.
I absolutely love the selections you have made. Consider me a renewal.
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Apr 09, 2019
Debbie B.
I cant give a review because I never received my order
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Hi Debbie,
I can see that your order was placed on March 12th, meaning you fell into our April 1st mailing day (as all books are dispatched on the 1st of each month).
Given that you live in the US, we advise a wait of 7 working days for delivery – taking us to today.
We are always happy to provide customers with replacement books in the unlikely event that their parcel does not arrive, but we do require some sort of communication from the customer for us to take action. Please feel free to get in touch if you have any concerns at any point in the future.
We hope you enjoy your books as and when they do arrive.
All the best,
Chloe Heath
Administrative Manager
Missing books
Sep 27, 2019
Tanyaradzwa C.
The product is good but two of my books the August and September books did not get here. Even the resent August book didnt arrive. Only the July book arrived and it arrived around beginning to mid August there.
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Hi Tanyaradzwa,
I'm sorry to hear you were unhappy with some elements of your subscription. I can see that when you got in touch regarding your missing August book, we sent out another copy free of charge (this was dispatched on September 10th - the same day you confirmed your delivery address). You have not yet contacted us regarding a missing book in September and I would suggest that, given the late arrival date of your July book, all of these parcels will still arrive.
We can only apologise on behalf of the postal service in Turkey. I believe we have done all we can to accommodate the circumstances of your subscription.
All the best,
Chloe
Administrative Manager
NO book NO reply
Sep 16, 2019
Simone A.
I never received my first book and i'm already onto the second shipment. I have also sent them a few messages with no reply back. I hope this can be resolved, I'm just VERY impatient/excited to get my book and hoping its just delayed and will be here soon as this did sound like a fantastic subscription. So here's hoping I can take this down when all is sorted out.
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Hi Simone,
Just to let you know I have responded to your above query via your personal email address, your subscription has been set up it is due to cut off dates for our subscriptions that your first book is due to be sent out at the beginning of October.
All the best,
Danielle
