Q: Can I choose three candles ?Asked by Jamie M., July 2020
Our subscription is a surprise monthly scent. If you'd like to choose your candles, you can do that at our website
Q: Do you ship to APO addresses?Asked by Emma H., May 2020
Q: I did not receive my box and this was my firstAsked by Carol S., May 2020
We're so sorry to hear that you didn't receive your order! The tracking
shows that it was delivered. Is there a neighbor that might've grabbed it
on your behalf?
Q: The monthly scent, is it the same for all products offered or will each be different? Wax melts, candle and spray I got the March Wax Melt Pckg. Although it smells amazing its not my cup of tea.Asked by Crystal Z., March 2020
This was my first month getting a subscription from The Burlap Bag and I am thrilled with it. I did the candle subscription! I love candles! This months was “Best Smell Ever” and they couldn’t have picked a better name! It is a citrus candle which are my absolute favorite! It is on my nightstand and I burn it before bed. I don’t know how many nights I have used it, but it still has a ton of life left! I cannot wait to see what candle my next box holds! Thank you Burlap Bag!
I failed to take a picture of what I received but it was exactly what I subscribed for. Wax melts. I received this so fast with no problems, it was great. I was so excited to get this. Who doesn't like wax melts??? I will be honest the scent was not my personality taste. It is an amazing smell best described with memories, it instantly brought memories to mind when I smelled it. I will have to find out the exact name. Please excuse my lack of details in my review. Now although it was not my personal taste, i love sweet fruity or candy not really floral scents, my oldest daughter and my mother absolutely LOVED the smell. I didnt even have a second to offer it to them, they beat me to it and were saying why they should get it instead of the other 🤣
It was an amazing start to my subscription. Can hardly wait til next month and may even subscribe to another sub option because I can see this is the place to find amazing scents that last.
And the packaging....Can I give it a Perfect score for that. I am not sure how you can accomplish what they do. Its a wax melt package. It holds wax. Its a pretty standard package. There is just something about theirs that I loved. It was clean, the labeling...
Love these, they have some fun scents and unique & quirky names! It's fun to be surprised with each month's curation! I do wish they were a bit stronger of a scent but then I understand not doing so due to many people's sensitivities perhaps. Many are perfect, but many others are very light and hard to pick up the fragrance once I've sprayed it (for the room sprays).
After a little mix up customer service was able to resolve it quickly.
I received ‘best smell ever’ wax melts and was iffy about it at first from the description but it does smell really good, it’s not too strong but a nice subtitles scent.
Smells amazing, melts well. Really enjoyed my wax from this month.
This little candle smelled amazing for 1 wick.. I love it thank you
Amazing scents with funny names... puts a smile on my face every time!
April was my first delivery! I was worried about the "plant person" scent (not a tomato fan) but it's actually perfect for April - like a garden dedicated to pasta sauce ingredients, very green and springy. It's great right now, since we're all stuck inside. Looking forward to next month!
This was my first box from The Burlap Bag. This candle smells so wonderful. This is my new favorite subscription. Be sure to get on this list.
Earlier, I wrote a review with a comment on the quality of packaging and the quality of scent (or lack thereof). Soon after, I received an email from Lauren, who offered me a new candle. I opted to get the La-La Land candle, tentatively hoping the scent would be stronger. The candle arrived on Thursday and I've been burning it all weekend. My first candle had only a faint scent, but this one? So strong, so wonderful, so great. 10/10 would buy the La-La Land candle again. Here's hoping the rest of the candles smell as lovely!