Keto and low-carb diets can be hard - but we make it easy! As keto dieters ourselves, we know that good products are hard to find and sometimes expensive. We’re here to save you time and money and will send you 10+ goodies every month to keep your weight loss journey on track. We hand select (and taste test!) every single product.
Q: Can I track my shipment?Asked by Lisa C., January 2020
Q: I cancelled this 3 months ago. Why do u continue to bill me and send me product????? Also y isn't their a phone number?Asked by Barbara H., April 2021
Thank you for reaching out! Please email us at support@theketobox dot com so we can look into your account and make sure you were not charged incorrectly :)
Q: Are the snacks vegetarian? Asked by Jessica A., April 2020
Q: This is for my mom who is a insulin diabetic .... Would this box be good for her?Asked by Sandra M., December 2019
The lower glycemic nature of the snacks may be better for her, and will probably provide some snacks that she won't need insulin to cover. However, some of the snacks may be specifically geared towards a low-carb high-fat diet, so that may not be the right fit, unless she is underweight or actually following an extremely low carb diet. (What diabetics consider a low carb diet is often a lot more carbs than the keto diet.)
How did I like my keto crate? I would be able to tell you and review it had I received it it’s been over two months I’ve not received it I’ve called and complained and they just keep stalling it then finally I got a notice from USPS that it was ready to ship they were just waiting for it two weeks went by and they never received it at this point all I can consider is that this company is just a scam I had other subscription come companies and I don’t wait months to get the first box snackcrate for one superb service now if I ever receive my box I will gladly come in here and change my review no matter what the wait is ridiculous But you’re asking me to review something so I’m not God and you know I got got it because I complained what does that sound like to you
Hi Rose, so sorry to hear that you haven't had the best experience with your Keto Box! I did just look into your account and it looks like you signed up in February for our March Keto Box. All of our boxes ship out on the same day of March 5th and your box is scheduled to ship alongside everyone else's box on the 5th of this month. We do understand the frustration of having to wait so long for your box but you had signed up when our February Keto Box was already sold out due to high demand! Again, many apologies we are not able to ship your box sooner but we ship everyones box on the same day of March 5th. Please...
Every product was very good or different and I love that! Being able to try new products I may never have realized that were available for a Keto lifestyle. My only suggestion is that this box contained too many sweet products and not enough of snacksn that would be like potatoe chips or crackers. The meat stick by Fire Creek was good, I think it just needed some more of a balance. Thanx!
Love these keto box! I’ve been receiving this box for a couple months and love the variety of products in this amazing box! If you are on a ketogenic lifestyle, this is perfect to try a variety of products without buying a ton at a time! They shop quickly, the products are of high quality and the customer service is top notch! 🖤
This box is awesome. We have been able to try new things without paying full price for them. We had a few things we liked from the March box and when we looked up the items, just 3 of them added to the full price or the box. It was really nice especially to try new Keto snacks. There was a chocolate spread/topping that was in the box that was like $10 by itself! Overall, we found it to be a really great value. We ended up signing up for the 6 month subscription since we found it was very much worth it.
I looked forward to my keto box every month. It’s not only great to learn about new brands that are keto friendly, but it’s kinda like Christmas morning when your Keto Box arrives! I’m also so impressed with the company itself. I typically hate to be involved with any subscription. I actually had to come off keto and temporarily cancel my subscription. It was the easiest process ever! I wish all subscription companies were this easy to work with! Even if you’re only trying keto for a short time, this is a company you absolutely want to work with!
I absolutely love this box and the people that created it. Their passion for excellence definitely shows through in every aspect.
Thank you so much for the kind words! This means the wold to us!!! <3
I have been a Keto Box Subscriber since January 2020 and I absolutely love it! For those who say it takes days to get an email reply, their automated response does says 24-48 hours and that's accurate. Anytime I have emailed them with a question or issue it has been resolved, be patient and they will help you. As for the box itself, I live in Canada and it only takes me about 1-week to get my box, even during the Covid-19 pandemic!!! The products are amazing and most of them you can't get in Canada so it's pretty awesome to have such a great variety. With the exchange rate it's about $65-$70 per box with shipping but as a 2-year Keto follower it's well worth it. Give The Keto Box a try, it's like christmas or your birthday every month!
The team behind this subscription box are all so outstanding. I don’t know them personally, but I know it by the way these boxes look and by the quality of the products they choose. There’s something for everyone from lazy to strict Keto. There customer service is above and beyond, even over big companies. If something was missed or broken and you reach out, they are on top of it!
Great selection. I particularly liked the bake mix for cookies and hope there will be similar products in the future. The chocolate shake was also great!
I received my February box and only got 6 out of the 11 items tried to contact them by email and got no reply rip off !!!
I just looked into your account and do see here that we responded to your inquiry back on February 15th at 12:46 PM. As we mentioned in our recent email exchange, all of our recipients in your country were actually scheduled to receive TWO boxes this month because we couldn't fit all the contents in one box! As we also mentioned, your second box was still in transit, but we do see here that it has arrived since the writing of this review. Hope you're enjoying all of your snacks!