Still waiting! I ordered this as a gift for my daughter who is away at college. I ordered in December with the understanding that it would ship by January 15th. It's the end of January and the status still says "preparing first order." Given that other reviewers have had similar experiences, I am wondering if we will ever get our box. I ordered a different subscription for my other daughter at college and she got hers...so now it looks like I left one of my kids out. Not good!
Still waiting for my box from mid October and we're now in mid January
Thank you so much for your purchase. Because you weren’t satisfied with our first order shipped, we decided to ship you another order free of shipping charges. We apologize for the inconvenience and will provide you with a new box and tracking number. We hope to receive your business again in the future.