Q: I subscribed March 20/2020. Will I recieve my March box since they ship between the 25th to the 30?Asked by Traci S., March 2020
Our cut off for subscriptions is midnight of the 20th, which means you would receive your first box in May. However, if you are interested in receiving your first box sooner, please email us directly as sometimes we may have enough boxes to include new subscribers in the current/just past box. (In the near future we will have a Welcome Box so subscribers don't have to wait so long to receive their first box.) Thanks so much for subscribing and...
Q: How much is shipping to Canada?Asked by Nancy C., November 2019
Shipping to Canada is usually $10-$15
I recieved my box today and was a bit disappointed. For $40 I received 3 pretty small products. I did like the little bag though, it was super soft. I wouldn’t recommend for this price point though.
From the photos of past boxes I was expecting a nicely curated set of products. The scarf seemed made of cheap material. The scrunchie and small bag were cute, but nothing really unique. I will not continue my subscription.
We are sorry that you weren’t happy with your scarf this month. All of our scarves are made of natural, hand woven fabrics by our fair trade partners. This scarf was 50% silk and 50% cotton. That said, we will send you an email to try to resolve this for you. We certainly want you to have a positive experience!
I recently purchased as subscription for my scarf-loving, subrscription-addicted wife for Christmas. I don't typically do that b/c there is sometimes no option for the instant gratification of opening a present.....just a print-out of "Here is what is coming...in a month or two".
Anyway, I reached out to FlourishBox and Victoria responded very promptly and thanked me graciously for signing up. When asked about the ability to have the "open a present on Christmas Day experience", she said she would ship a previous box out for free! Talk about treating you customer great...I even offered to pay for shipping and/or some sort of compensation...but she promptly said "The shipping was not unreasonable for us and we are excited to have her as a customer. Consider that our gift to you."
All of that being said, the Customer Service experience bar has been set very high! In an industry of lots of opinions, some of which should be kept to themselves, I wanted to express my gratitude to Victoria and the team at FlourishBox. As long as my wife is into scarves, and we don't have to create a room for them ;-), we will be a customer. She absolutely loved the scarf and the other well-curated items in the box.
So, thanks so much Victoria and FlourishBox. I want to wish you the best of luck in the future, but if you keep doing what you are doing, you won't need any luck!
Got my first box....absolutely love it. Can’t wait for my next one. The scarf is beautiful. The bracelet that came with is great, something I would never buy for myself but will enjoy!
Both boxes have really impressed me. I collect scarves and each scarf I have received was lovely and of great quality! The products are well packaged and so pretty. I would also love more information about the artisans.
I don't know which I love more... the scarf or the packaging! I have received two boxes and so far both scarves have become "go to's" in my wardrobe. Love the extras that come with it as well- very unique.
Thread and Flourish is one of the best subscription boxes out there! I have received two boxes so far, and have loved both. I get so many compliments when I wear these high quality scarves. The fact that they are ethically sourced makes subscribing even better. The added bonus of fair trade extras in the box give are truly a special touch. Great for you or a gift for a friend!
I was impressed with the scarf and bracelet that arrived in my first shipment. I wore them both the very next day. Thank you!
I have the Thread & Flourish subscription myself, and have given the subscription several times to friends as gift. It has been a hit Every Single Time! The concept of a scarf subscription is pretty unique and I love the two surprise gifts that come in every box in addition to the scarf! (I am wearing my beautiful earrings from my most recent box right now!). My only regret with this subscription service is that it doesn’t come every month! I want more! Keep it up, Thread & Florish! (Btw I just started following you on Twitter- loving your tweets too!)
This was my first box, I love the scarf. The only suggestion I have is wrap soap and lifestyle products separate from scarf. This month there was soap in the package, very nice soap but it did get on the box but luckily not on the scarf.