Q: Why didn't I get my throne this month?Asked by Christine C., September 2019
To make things easier, please direct all questions regarding your personal
subscription to our email address. Based off the USPS tracking information
that we sent to you once your box shipped, your box was delivered on August
Q: My blush compact this month came all broken inside. How do I get this replaced?Asked by Lori S., August 2019
Hi Lori, we replied to your email about the process so please refer there
for more details :)
Q: How do I cancel this subscription Asked by Carey G., May 2019
Hi Carey! You can cancel by logging into your account on our website or we can cancel it from our end. Please let us know if you would like us to do so. Thanks! -THRONE.
Q: Good afternoon, I was wondering if you ever send out any Product Review boxes? I have a YouTube channel and would love to review you box on my channelAsked by Tomboy, August 2019
I just got my first box but I’m really impressed! A really nice selection of make up, some skin care(good Korean stuff too!!), body cream, nail polish, lippie and a large mug. All the products are decent and really good brands too. I was on the fence about getting this box but I really enjoyed this first one. I would definitely keep this subscription if the boxes all are this quality!!! Hope they keep going!!
Edit** three boxes in and this one is still a keeper! I have the full Gold box and it’s definitely worth it! Really enjoying this box!
I did unbox this wonderful box of goodies on my YouTube channel @myoso treasures for the first time.
Awesome, love love love it!!
I loved my Gold Box. Nice combo of skin care and makeup that are perfect for summer. What a wonderful way to treat yourself!
I got 2 sample sizes of shimmer lotion. Some powder, a scrunchie and a bath bomb... to me it isn't worth the price. It could have been much better.
I purchased this box for a 3 month gold box subscription in November. My first box came as scheduled. I received shipping notice on second box in December but never received box. I contacted the company but received no reply. I waited 10 more days and sent another email and still no response. Then two days later it showed another box shipped on January 10 filling my third box of my subscription. I received 2 boxes on January 13. They were plain boxes with products from previous boxes of July, August and September just in box with a sheet of bubble wrap and no product card. Did this happen to anyone else? I would of been happy with an email explaining what was going on. I don't mind receiving different products with explanation.
Thought would come with more stuff..
Ella, the Bronze THRONE that you ordered includes 4-6 items in each box. We have this listed on our Cratejoy listing and on our website as well. Our Silver & Gold THRONE include more items.
My first book was wonderful. I ordered the highest box. I’m a little disappointed to not be receiving that many beauty products.
I am saddened to say that I will not be renewing my subscription because I really like the Gold Throne Box. Since the company decided to not continue that selection, I hope that they will provide the $55.49 worth of product that they charged my account BEFORE I received my first box. The Gold Throne Box was extraordinary and I was thrilled with it.
Hey Stephanie! We are so glad you love our Gold THRONE box option. We have not discontinued this box! We have currently taken the listing down for the rest of May because it has sold out already. Everyone that purchased one will be getting one and the listing for it will be back up in June when it has restocked for the new month :) your subscription will renew in June and you will continue to get your Gold THRONE as long as you continue your subscription with us. We will not be discontinuing this box option as it is our most popular one.
This box is one of my favorites!! I get around 8 subscription boxes and this is one I will keep for a while...it has high end products and they offer so many choices!!
We're so glad you love your Gold THRONE! It is definitely our most popular box option.
Our first box EVER released in March of 2019 and this Gold THRONE contained 9 fun items! Valued over $150.
April's Gold THRONE featured 9 items perfect for spring! Valued over $150.
May's Gold THRONE included 8 items that you didn't know you needed!
June's Gold THRONE had a value of over $150 and was a perfect summer kick off!