Tribe Box Co. is a Premium Box featuring women business owners + their products in the box

Plans as low as $55.00 / 1 box every 3 months

Top Knot Tribe Box reviewsReviews

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3

**Fixed** Disappointing customer service

Jun 05, 2020
Sarah G.
2 Reviews
1 Helpful Vote
Subscribed for 1 year
Overall

Updated:
I got to chat with Kendra directly and she has fixed all of my concerns. I appreciate the attention she has given to me! Thanks so much Kendra!

I have resisted putting a negative review, however I have sent multiple emails to Tribe Box Co over the past month and have not gotten any response at all. I am a small business owner myself and I am severely disappointed in the lack of customer service. I have cancelled by subscription and requested a refund 3 times and they have not responded at all. I have contacted CrateJoy's support and they have also sent emails on my behalf and have not gotten any response from them either.

Verified Purchase
Top Knot Tribe Box said...Jun 05, 2020

Hi Sarah-
My apologies but I haven’t gotten any emails from you or from Cratejoy regarding this? Can you please share what email address it’s sending to? I have nothing in my inbox from you. Please reach out as I am always answering emails right when they come in. I tried putting my email address on here but Cratejoy blocked me from sending it with that info.
Thanks!
Kendra

Fabulous Box!!

Feb 14, 2020
Julie T.
3 Reviews
Subscribed for 5 months
Overall
Shipping
Quality
Curation

I've reached out to 3 of the business women featured, to re-purchase their products. Love this box!!!

Verified Purchase
Top Knot Tribe Box said...Feb 14, 2020

Julie, Thank you SO MUCH for sharing this info! This is 100% the mission of the box- to bring more business to the small women businesses that are featured in the box and I cannot thank you enough for sharing your love. I appreciate it more than you know!
All the best,
Kendra

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