Q: I placed an order on June 30th why hasn't my order shipped yet? Its July 20th now!Asked by Rachelle C., July 2021
Hello Rachelle, and thank you for reaching out with this question. We're very sorry to hear you've been expecting this month's box and not having it arrive. The Cratejoy database shows you placed an order on 7/1, which was the first day of our August box cycle. We apologize for the mixup. We're going to take a look at our listing to see if we can improve the location of our shipping cycle.
We do have an extra July box and would be happy to ship it out to you tomorrow; however, the celebrations calendar and a few related items would be a little past date. Would you like that one? If you do, we'll get it right out, otherwise you are scheduled to receive...
Q: What is the deadline to order the box to get it by Christmas?Asked by Eman A., December 2020
Hello, Eman, and thank you very much for your question!
I’m sorry, our December boxes have already shipped. Orders placed between now and 12/31 will ship out on 1/2, via 1-3 day priority mail. Also, customers who place orders between now and 12/25 will receive an email with a certificate that they can give to the box recipient if it is for a gift. This way they will have something that shows them that their family is going to be starting off the new year with a box of unplugged together-time goodies!
We hope this information is helpful in your decision-making. Please let us know if you have any further questions!
Q: I’m really excited about this box becoming available again! Do you expect there to be spots open in May? When is the best date to check in to get an order placed? I’m looking forward to placing mine!Asked by Angela M., April 2020
Hello Angela, thank you very much for your interest in Together Unplugged
and for this great question!
On the 1st of each month, our cart opens for new subscribers to sign up for
the following month’s box. For example, coming up on May 1st, the cart will
open for new June subscriptions to be added. We’re currently only able to
add 20-30 new subscriptions per month, typically causing us to sell out
around the middle of the month.
If you hop on within the first week of May you should be able to subscribe,
beginning with the June box. We’re very thankful to be growing in
popularity as more families find out about us, and hope to grow in our
capacity to take on more new subscribers in the near future.
Our June box (which...
Q: I want to order this for my brother's family, but they have 3 babies and 3 kids ages 5-9. Is this box right for them?Asked by Hannah P., December 2019
Hello Hannah and thank you very much for inquiring with us!
The items we include are typically best suited for kids 6 and older, so it
would be a good fit for the older children in your brother’s family, but
not the babies.
In regards to families that have children with similar age spans, though,
we think it’s great for babies & toddlers to see the rest of the family
interacting regularly in the absence of screens, even if hanging out in a
high chair at the table and just being part of the group. They come to
realize that these gatherings are a regular, expected part of family
routines, and they eventually grow into being able to participate more and
more, which is exciting for them.
Thank you again for your question, and for considering...
Our family loves getting the Together Unplugged box each month- each box we have received so far (3), has included games and activities new to us. And, I love that the activities and games are not for a one-time use; but can be used over and over!
This box has brought our family closer together & is so much fun!
We ordered Together Unplugged for our kids for Christmas last year with the intention of getting 3 months of boxes. BUT our kids loved them so much we ended up doing the full year's subscription! Our last box comes next month and we are so sad there aren't more. We are a big game family and we have found some family favorites through TU. My kids also loved the calendar with fun holidays to celebrate. We have 3 kids ages 6-11 and one with Down syndrome and the activities were engaging and accessible for all of our kids. Our kids anticipate the beginning of each month because of the new box that's coming. :) Worth every penny! Thank you for bringing joy to an otherwise hard year!
We LOVE this box. It is our favorite of a number that we have tried. The games and activities are varied, well curated, and fun for our whole family. I would definitely recommend this to other parents and families with elementary aged kids.
Thank you very kindly for taking the time to leave us this wonderful review, Anna! It brings us so much joy to hear that your family is having fun engaging together with the unplugged activities from your boxes! :)
We were disappointed that the popcorn was missing! We have loved everything about the boxes, but would like to suggest that the boxes be shipped at the end of the previous month so we don’t miss out on activities or special days that happen at the beginning of the month.
Hello, Barbara and thank you very much for your review! We are so happy to hear that your family has enjoyed the boxes :) Please accept our apologies for the missing popcorn in your recent box. We're going to ship you a replacement along with a few extra bags tomorrow! Every now and then a box component gets missed in the packing process. If that ever happens again, please let us know via our support email address and we'll send you the missing item right away.
We agree 100% about the shipping timeframe, and have been working to move back our ship day over the past year. When we launched, we shipped between the 4th-6th. After a while, we were able to move this back...
This box has been a bright spot for us during COVID. My boys (age 5 and 9) love every inch of the products included and it keeps us off of television/electronics for at least 1/4 of the nights. The activity selection is excellent - the adults in our family enjoy too! It’s a great value for what you get and the family time spent on the games / activities.
We are so grateful for such a detailed & glowing review! Thank you very much for taking the time to submit this, it really highlights how the box items are a vehicle for reaching the true value -- focused family time. We appreciate you, Andrea & family! :)
This has been by far the best subscription box I have tried! This got the whole family together laughing and having fun. The games are a great rotation to our new family game nights. Highly recommend!
Thank you this fantastic review, Jennifer! It makes our little team so happy to hear about the fun times your family is having with the unplugged activities. Way to go on establishing a regular family game night - your kids will grow up remembering these forever! :)
December 2020 was our first box. We had a lot of fun pulling out each new item. There was something for everyone, from age 2-11. Thanks for all the thought you put into filling each box!
We are so happy to hear that everyone in your family had some unplugged fun! Thank you very much for taking the time to leave this kind review, Stephanie! :)
I am giving it to my grandson's family for Christmas. I will wait for their comments, But it looks good to me.
Very nice product!
Thank you very much for your positive review and compliment, Emily - we appreciate you and your family! :)
I can’t recommend this box enough. There’s so much thought and love inside this box. Every month I’m amazed at how many activities they manage to squeeze inside! It really does last last all month long. I’ve laughed so hard I’ve cried! The minute-to-win-it challenges are so creative and fun. This box is a gem.
Every box includes surprise items in each of the following categories: - A high-quality family game from a top game manufacturer. - A fun, creative activity from a top kids/family craft manufacturer. - A team-building activity including needed items. - A calendar of fun & silly "holidays" to help you discover new things to celebrate. - 40 conversation prompts, jokes, would-you-rather questions & riddles. - A bag of Amish Country Popcorn kernels. - A themed treat. +++
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