Great at 1st
by Kimberly written 3 days ago
My daughter LOVES this box. So we switched to a prepay 3 month. Since early march we have not received anything at all. I have contacted the seller several times. I also see now that the boxes are "Sold Out" If the seller does not have Merchandise, perhaps they should tell the current subscribers? We will be asking for a refund. We were very impressed this box too, daughter is in tears.
Not Delivered on Promises.
by Andres written 10 days ago
Purchased my crate March 28th and 18 days later it is still being prepared. Shipping policy states your box would be sent within 7 days. Tried contacting seller multiple times but no response was sent. If you want to give away your money in exchange for nothing, trust me, this is the place. I cancelled and asked for a refund. Serves me right for not reading the comments.
by Chris written 13 days ago
I ordered one back on March 1st, it's April 12th and it still says it's being prepared. Yes, I did cancel the subscription after I ordered because I only wanted one box. But my Bank account already says that I was charged back on March 1st.
According to your policy It should have shipped out March 8th and I should have gotten it around March 22nd. I decided to wait a few more weeks in case there was issues but I still have not gotten an email or received anything.
I already contacted the seller as well. What is going on?